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Entrepreneur
September 2003
Melissa Campanelli |
Help Wanted Want to hand a project to a freelancer but don't know where to start? The Internet can help.   |
CRM
August 2003
Phillip Britt |
Taking a Cautious Approach to CRM Ernst & Young discovered that their sales force couldn't keep up with the growing demand for information, and that some customers wanted at least part of their relationship via electronic means. So Ernst & Young installed enterprise marketing suite Aprimo Marketing. |
Information Today
July 28, 2003
Barbara Quint |
EIU Launches Market Indicators and Forecasts Database The Economist Intelligence Unit (EIU) has introduced the third product component in its "strategy to provide a single source of timely global industry analysis for executives managing cross border businesses," to quote Lou Celi, EIU's publishing director. |
CIO
July 15, 2003
Stephanie Overby |
When the Customer Isn't Right Indian I.T. vendors have an unmatched commitment to customer service. But that positive can turn to a negative, when consultants who know what the customer is requesting isn't what they need don't speak up, instead giving customers exactly what they asked for. |
Information Today
July 7, 2003
Paula J. Hane |
FIND/SVP Buys Teltech FIND/SVP, the New York-based business research and consulting firm, announced it has purchased Teltech, the U.S.-based information management (IM) division of Sopheon, PLC. The acquisition brings together two of the leading custom research firms. |
Inc.
June 1, 2003
Adam Hanft |
Grist: The Rising Cost of Bad Advice Given all the bad advice out there, business owners need to develop a healthy skepticism of the experts, recognizing that doing so requires more than just an inquiring mind. Consultants have their own agendas. |
Knowledge@Wharton
May 7, 2003 |
How Warburg Pincus Views Prospects and Perils in Outsourcing Deals What opportunities do private equity firms like Warburg Pincus see in the business process outsourcing business? What risks do venture capitalists weigh when making such investments? |
CRM
April 1, 2003
Erika Rasmusson |
Are CRM Consultants Objective? In the current market of integrators owning shares in vendors, companies need to be aware of the basis for some recommendations. |
IndustryWeek
April 1, 2003
Jill Jusko |
Taming The Animal Instinct Consulting firm taps animal behavior, psychology, biology to help companies make better business decisions. |
CRM
March 2003
David Myron |
Who's Minding the Mid-Market? Mid-market CRM vendors are partnering with consultants to get your business. Here are 10 tips to help you select the right consultant for your needs. |
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