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Insurance & Technology
January 14, 2008
Anthony O'Donnell |
Technology Plays Critical Role In Fighting Fraud Liberty Mutual Agency Market special investigative unit manager says anti-fraud technology is key to identifying certain types of fraud.   |
Insurance & Technology
January 14, 2008
Stephen Fort |
5 Claims Service Standards Here Gartner's principal research analyst offers a baseline service standard for insurance claims adjusters that follows a five-part prescription. |
Insurance & Technology
January 14, 2008
Anthony O'Donnell |
Pacific Northwest Storm Challenges Insurers The geographical breadth of December 2007's Pacific Northwest storm challenged insurers' catastrophe management teams to anticipate claimants' needs. |
Insurance & Technology
January 11, 2008
Nathan Conz |
Mobile Sales Force Automation Growing In Demand High-speed wireless Internet access, recent improvements in devices such as tablet PCs and PDAs, and an insurance industry-wide shift in focus toward customer satisfaction have all but forced insurers to develop mobile claims capabilities. |
Insurance & Technology
January 11, 2008
Nathan Conz |
Diamond Digital IQ Study: Insurers Yet To Establish True Partnership Between Business and IT While many insurers identify IT/business alignment as priority, few involve CIOs in the business strategy development process. |
Insurance & Technology
January 11, 2008
Lisa Valentine |
Main Street America CIO Joel Gelb Manages Transition An interview with this CIO on how he focused on transitioning the insurer from a legacy mainframe technology infrastructure to one that includes a mix of Web-based front ends and brand-new claims and commercial systems. |
Insurance & Technology
January 10, 2008
Katherine Burger |
What Could Prevent the Property/Casualty Industry from Continuing Its Strong Performance? Here is why the property/casualty insurance industry's current underwriting prowess might not be long-lasting. |
Insurance & Technology
January 7, 2008
Anthony O'Donnell |
Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service. |
Insurance & Technology
January 7, 2008
Anne Rawland Gabriel |
Lombardi Powers Aflac Service-Related BPM Effort Lombardi Software's Teamworks BPM software helped Aflac automate manual processes to support double-digit growth. |
Insurance & Technology
January 7, 2008
Anne Rawland Gabriel |
GuideOne Insurance Chooses Infogix Assure Audit System Transitioning from a mainframe environment to distributed computing is inherently disruptive. Here's how this audit control reporting tool helped GuideOne, a residential and commercial insurer. |
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