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CRM March 2013 |
NRF's Big Show: The Great Retail Convergence The need to adapt to a rapidly changing retail environment marked by the convergence of offline and online commerce was among the rallying cries retailers heard at the National Retail Federation's Big Show in New York in early January.  |
CIO February 26, 2013 Kim S. Nash |
Social Media Marries Big Data at Wedding Retailer David's Bridal uses data from its social shopping community, where the bride-to-be shares plans with the wedding party, to tie the knot with customers  |
Fast Company February 11, 2013 Greg Lindsay |
Swedish Modern Comes To Town As if furnishing our postcollegiate homes wasn't enough, Ikea is bringing its austere aesthetic to urban planning. Ikea hopes its new towns will help boost sales of its BoKlok prefab houses.  |
CRM February 2013 Leonard Klie |
On the Right Track Survey program from Mindshare resonates with convenience store customers.  |
Chemistry World November 28, 2012 Laura Howes |
M&S nano fears for recycled packaging UK retailer Marks & Spencers' commercial and environmental packaging manager, Andrew Speck, is reported to have said at the Paper Recycling Europe conference earlier this month that food safety concerns could stop the company using more recycled content in its food packaging.  |
HBS Working Knowledge November 12, 2012 Kim Girard |
Pay Workers More So They Steal Less Bigger paychecks for retail employees could generate significant payoffs for employers by reducing worker theft and raising the level of moral behavior in the workforce, a new study shows.  |
CRM November 2012 Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience.  |
CRM November 2012 Judith Aquino |
Mixing Art and Science in Retail VF Corporation gains more customer insight and a faster workflow with Alteryx.  |
CIO October 25, 2012 Mary K. Pratt |
Retail CIOs Need to Step Up Their Game To win in the new world of omnichannel retail, CIOs will need to focus on the customer experience and collaborate in the C-suite.  |
CIO October 25, 2012 Maryfran Johnson |
Offline-Online Convergence Is Shaking Up the Retail Sector CIOs are at the center of the 'omnichannel retail' revolution, where the customer expects the same great shopping experience whether the venue is a store, website, smartphone or tablet, says the author.  |
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