| Current Software Articles |
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Information Today
May 9, 2013
Nancy K. Herther |
Amazon Finally Begins Work to Make Kindles ADA-Compliant On May 1, 2013, ebook giant Amazon announced new accessibility features for the Kindle reading app, making it easier than ever for blind and visually impaired customers to navigate their Kindle libraries, read and interact with their books.   |
Information Today
May 9, 2013 |
Baker & Taylor Releases New App for Axis 360 The new, free application for tablets and smartphones called axisReader allows patrons of libraries with the Axis 360 digital media platform to discover, checkout, and read ebooks in EPUB and PDF formats on their mobile devices. |
CRM
April 30, 2013 |
HP Pairs with Avaya for Cloud Contact Center Solutions New Customer Engagement as a Service brings social media marketing, mobile integration, and customer analytics to a single platform. |
CRM
May 2013
Judith Aquino |
Growing Profits with Marketing Automation Streamlining your sales and marketing tasks with automated technology can do wonders for your productivity and bottom line. |
CRM
May 2013
Kelly Liyakasa |
Predictive Analytics: The Futurists' Formula Unlock customer insights that increase sales. |
CRM
May 2013
Kelly Liyakasa |
Rosetta Stone Gets Fluent in Smarter Selling InsideView helps the language learning company uncover new prospects. |
IEEE Spectrum
May 2013
Tekla S. Perry |
Irwin Jacobs: Captain of CDMA Qualcomm cofounder Irwin M. Jacobs wins the 2013 IEEE Medal of Honor for his pioneering work in digital communications |
CRM
April 19, 2013 |
Yellowfin Launches Android App for Mobile BI The new app is based on the HTML5 platform. |
Information Today
April 29, 2013 |
FirstRain Releases Expanded Set of Analytics Actions for Salesforce.com Using these unique analytics-based actions, sales professionals can instantly convert useful customer analytics into the activities that increase team collaboration, improve alignment with customer strategies, and drive revenue. |
CRM
April 25, 2013
Kelly Liyakasa |
Lithium Enhances Social Customer Experience Platform Lithium launches Social Intelligence analytics product and expands partner communities. |
CRM
April 24, 2013
Kelly Liyakasa |
Demand Grows for Social B2B Data Companies want to measure ideal customer profiles and lead behavior. |
Information Today
April 25, 2013 |
Silobreaker Releases Mobile App for Silobreaker Premium Silobreaker announced the release of its mobile app for subscribers of Silobreaker Premium, the online intelligence tool for cybersecurity, competitive intelligence, incident management, risk analysis, and government/military OSINT. |
CRM
April 23, 2013
Kelly Liyakasa |
Salesforce.com Unifies Social Acquisitions The launch of Social.com app weds social listening and CRM contact data. |
CRM
April 16, 2013
Kelly Liyakasa |
KANA Software Goes After "Transformational" Enterprise Deployments KANA Enterprise software is tailored for an omnichannel customer experience. |
CRM
April 10, 2013 |
Constant Contact Expands Marketing Integrations New content creation integrations add to email marketing functionality for SMBs. |
CRM
April 12, 2013
Kelly Liyakasa |
Teradata Debuts Interactive Customer Engagement Offering Teradata unites digital marketing with enterprise data warehouse capabilities. |
CRM
April 3, 2013 |
Tracx Releases Social Leads to Tie Sales and Social The tool organizes people by where they are in the sales process and enables companies to target them at those levels. |
CRM
April 10, 2013
Kelly Liyakasa |
SugarCRM Looks to Tackle CRM Usage Hurdles Planned summer launch of Sugar 7 emphasizes user, customer engagement. |
CRM
April 3, 2013
Kelly Liyakasa |
Marketo Files for $75 Million IPO Marketing automation, analytics remain in high demand. |
CRM
April 9, 2013
Kelly Liyakasa |
Salesforce.com Launches Platform Mobile Services The cloud computing company weds mobile frameworks and customer data to jump start enterprise app development. |
CRM
March 27, 2013 |
Badgeville Launches Gamification Toolkit for Salesforce New integration solution helps companies increase adoption and value from their cloud application investments. |
CRM
April 2013
Judith Aquino |
A View From My Seat Gains Insight, Higher Usage With Artisan Optimize, an app developer takes advantage of AB testing and more. |
CRM
April 2013
Kelly Liyakasa |
National Nonprofit Engages Social Donors With the help of EpiServer, the National Down Syndrome Society replatforms its Web presence. |
CRM
April 2013
Leonard Klie |
Social Customer Service That Satisfies Get Satisfaction helps online video broadcast platform provider Ustream benefit from a support community. |
CRM
March 27, 2013
Kelly Liyakasa |
Infusionsoft Touts Sales Productivity and Smarter Social Campaigns At annual user conference, Infusionsoft Spring 2013 Release is unveiled. |
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