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CRM December 10, 2012 Judith Aquino |
Moxie Software Rolls Out Social Chat App for Facebook Engage+ analyzes users' Facebook profile data for personalized interactions. |
CRM December 11, 2012 Kelly Liyakasa |
Nimble Integrates with HootSuite Social Profiles Move will foster deeper social selling and engagement opportunities. |
CRM December 4, 2012 |
Genesys Orchestration Helps Manage Contact Centers Genesys Orchestration technology is designed to simplify and accelerate the deployment of customer service strategies though a business rules approach. |
CRM December 4, 2012 |
Microsoft Updates Dynamics CRM Enhancements include visual guides through business processes, Yammer and Skype integrations, and Microsoft Office tie-ins. |
CIO December 10, 2012 John Moore |
Cloud Service Brokerages Emerge As New Integrators A cloud service brokerage serves as an intermediary between you and your cloud service provider by aggregating multiple cloud services, integrating then with in-house apps and customizing them to meet your needs. |
CRM November 30, 2012 Brian Kardon |
How Will CRM Evolve? Companies like Dell, ADP, EMC, and SunTrust are using the power of predictive analytics to enable their sales teams to focus on the customers most likely to buy. |
CRM December 2012 Marshall Lager |
Smarten Up Arm graduates with skills that matter. Studentforce is an extremely clever system built on the Force platform. It is nothing less than a complete educational management system. |
CRM December 2012 Leonard Klie |
Oracle Expands in Social and the Cloud At OpenWorld and CX Summit, Oracle reveals its latest product strategy. |
CRM December 2012 Kelly Liyakasa |
Salesforce.com Delves Deeper into Social and Mobile Enterprise Dreamforce 2012 draws 90,000 attendees, features a multitude of product updates. |
CRM December 2012 Kelly Liyakasa |
Metal Mulisha Revs Up Online Traffic With ReadyPulse, a sports apparel company sees e-commerce gains. |
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