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CRM January 29, 2013 Michele Masterson |
Genesys Acquires Utopy The deal accelerates Genesys' workforce optimization solutions. |
CRM February 5, 2013 Kelly Liyakasa |
HootSuite Integrates with Socialcast Social media management system HootSuite has added enterprise social collaboration platform Socialcast to its app directory, further adding to the buzz around social collaboration being a top IT trend for 2013. |
CRM January 31, 2013 |
Genesys Expands Relationship with Salesforce.com Genesys Connect for Salesforce Service Cloud is now available on Salesforce.com's AppExchange. |
CRM January 24, 2013 Kelly Liyakasa |
Anametrix Launches Plug-in for Excel New feature makes multichannel data analysis and reporting easier for marketers. |
CRM February 2013 Judith Aquino |
Air Animal Pet Movers Gives Its Business a Boost GoldMine helps the pet transport company streamline its operations. |
CRM February 2013 Kelly Liyakasa |
Family Paint Purveyor Stays in the Black Using SugarCRM, Harper Inc. boosts orders and sales. |
CRM February 2013 Leonard Klie |
On the Right Track Survey program from Mindshare resonates with convenience store customers. |
CRM January 23, 2013 Judith Aquino |
NextPrinciples Debuts Social Analytics and Engagement Platform Insight-To-Action lets businesses integrate social conversations into CRM systems. |
CRM January 22, 2013 Kelly Liyakasa |
Infusionsoft Grows Its Social Business Its acquisition of social marketing firm GroSocial adds to its SMB sales and marketing automation mix. |
Information Today January 24, 2013 |
Kno Introduces Kno Me Personal Study Dashboard Kno, Inc., a provider of education software, launched Kno Me, a personal study dashboard that helps students measure their engagement with each Kno eTextbook they use. |
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