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CRM February 2013 Leonard Klie |
On the Right Track Survey program from Mindshare resonates with convenience store customers.  |
CRM January 23, 2013 Judith Aquino |
NextPrinciples Debuts Social Analytics and Engagement Platform Insight-To-Action lets businesses integrate social conversations into CRM systems.  |
CRM January 22, 2013 Kelly Liyakasa |
Infusionsoft Grows Its Social Business Its acquisition of social marketing firm GroSocial adds to its SMB sales and marketing automation mix.  |
Information Today January 24, 2013 |
Kno Introduces Kno Me Personal Study Dashboard Kno, Inc., a provider of education software, launched Kno Me, a personal study dashboard that helps students measure their engagement with each Kno eTextbook they use.  |
CRM January 9, 2013 Judith Aquino |
Total Communicator Solutions Debuts Mobile Marketing Communication Platform The cloud based platform allows marketers to deliver offers based on location, shopping behavior, and preferences.  |
InsideFlyer February 2013 |
60 Seconds with Howard Woods, President/Chief Operating Officer of Engage Play Technologies We recently caught up with Howard Woods, President/Chief Operating Officer of Engage Play Technologies, a developer of casual gaming platforms allowing loyalty programs to engage their members and increase the program's financial efficiency.  |
CRM January 9, 2013 |
Genesys Extends Contact Center Routing to Support Microsoft Lync Genesys, a provider of customer service solutions, has integrated Microsoft Lync with its customer service platform, creating a combined voice platform that enables companies to unify contact center interactions and enterprise communications.  |
Information Today January 17, 2013 |
Atlas and OCLC Announce CONTENTdm and Aeon Integration Atlas Systems, a provider of time-saving solutions for libraries, and OCLC announced the integration of the CONTENTdm Digital Collection Management Software and Atlas System's Aeon software for managing special collections user services.  |
CRM January 10, 2013 Kelly Liyakasa |
Will SAP Make Companies More "User-Centric?" Just weeks after SAP brought CRM to its HANA cloud through the SAP 360 Customer Solution, the company announced today the launch of the SAP Business Suite powered by SAP HANA.  |
Information Today January 14, 2013 George H. Pike |
Google Reaches Settlements With FTC Over Search, Patent Practices On Jan. 3, 2013, the U.S. Federal Trade Commission and Google reached a series of agreements that closed the FTC's investigation into several of Google's business practices, in return for Google's agreement to modify those practices.  |
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