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HBS Working Knowledge October 15, 2014 Dina Gerdeman |
Apple Pay's Technology Adoption Problem Apple wants to convert your iPhone into a digital wallet with Apple Pay. Professors Benjamin Edelman and Willy Shih assess its chances for success and wonder if consumers have a compelling reason to make the switch. |
CRM October 8, 2014 Maria Minsker |
IBM Debuts Watson-Powered Apps in the Cloud Developed by IBM's Ecosystem Partners, the apps represent a new era of computing. |
CRM October 2, 2014 |
Intelliverse Launches Hot Transfer Feature for Managed Lead Generation New solution accelerates sales opportunities by immediately transferring the hottest leads to salespeople. |
CRM October 3, 2014 Michael Geller |
To Win in SaaS, Uncover Customer Problems Before You Get Dumped Look to analytics to reduce customer churn. |
CRM October 3, 2014 |
Sendible Launches Sendible 360 Social Media Platform Sendible 360 simplifies social media interactions for businesses. |
CRM September 30, 2014 Maria Minsker |
Oracle Gets Serious About the Cloud at OpenWorld 2014 Oracle's updates customer experience cloud promises deep integration and extreme innovation. |
CRM September 24, 2014 Maria Minsker |
Salesforce.com Launches Journey Builder for Apps; Partners with Omnicom The new solution enables companies to incorporate mobile apps into customer journeys. |
CRM September 24, 2014 |
Experian Marketing Services Launches OmniView Identity-Linkage Engine OmniView provides persistent customer identification across channels. |
CRM September 22, 2014 Maria Minsker |
Verint Engagement Analytics Offers 'Unprecedented' Cross-Channel Analytics The joint Verint-Kana cloud-based solution enhances customer engagement insight. |
CRM October 2014 Maria Minsker |
Addiktive Games Doubles Conversion Rate with Voxel The advertising platform's interactive ads engage mobile gamers. |
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