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CRM December 16, 2014 |
Zignal Labs Forms Strategic Alliance with LexisNexis The deal allows Zignal to include LexisNexis news content in its analytics and business intelligence offerings. |
CRM December 16, 2014 Oren Smilansky |
HP Releases Digital Customer Experiences Package for Oracle New services intend to enhance, personalize, and solidify customer engagement in multiple channels. |
CRM December 17, 2014 Maria Minsker |
Salesforce.com Introduces Salesforce Files Connect The solution brings native file integration to customer relationship management. |
CRM December 12, 2014 |
Avaya Pairs with Google on Contact Center Solutions The first project will involve streamlining the agent experience using WebRTC and Chromebooks. |
Fast Company Jared Newman |
Pebble Passes 5,000 Smartwatch Apps: How It Got There, And What Comes Next How did Pebble pull it off? The company likes to boast about its openness, and its support for both iOS and Android. |
CRM December 10, 2014 Maria Minsker |
Apple and IBM Launch First Wave of Codeveloped iOS Apps for the Enterprise Early adopters of the industry-specific apps include Citibank, Air Canada, and Sprint. |
CRM December 10, 2014 |
Fluent Partners with Sailthru on Customer Acquisition and Personalization Partnership facilitates real-time data integration and immediate optimization of communications to new digital customers. |
CRM December 5, 2014 Leonard Klie |
DataSift Launches VEDO Focus to Filter Social Data Real-time classification of social data into half a million topics moves the industry beyond keyword- based analysis. |
Information Today December 16, 2014 |
IBM Releases Freemium Version of Watson Analytics IBM rolled out a public beta version of its cloud-based IBM Watson Analytics service. |
CRM December 11, 2014 Oren Smilansky |
Badgeville Offers Its Gamification Solution Through Salesforce Sales and Service Clouds The company promises speedier deployment times and improved services for Salesforce.com customers. |
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