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Fast Company Sean Captain |
IBM And Chip Designer ARM Want To Monitor Every Device They Can Today IBM and ARM (which licenses the designs used in billions of mobile device chips) announced an alliance to stake their claim to this new tech territory -- the internet of things. |
Fast Company Neal Ungerleider |
Here's What We Know About The New Apple TV It seems Apple is planning on a time-honored strategy for Apple TV: offer the same features as that of competitors, but with better design and a sleeker user interface. |
CRM August 20, 2015 |
Spredfast Acquires Shoutlet The acquisition increases Spredfast's social media capabilities |
CRM August 20, 2015 |
Accenture Launches Advanced Analytics for Telcos New analytics applications help telecommunications services providers plan for call volume, network incidents, pricing, revenue, and IT governance. |
CRM August 20, 2015 |
Qvidian Launches Digital Sales Playbooks for Salesforce1 Mobile The new app lets sales team deliver content through Salesforce 1 Mobile. |
Information Today September 1, 2015 Brandi Scardilli |
Alexa and Siri at the Library: How Librarians Are Tapping Into the Internet of Things Librarians have been following the developments of the IoT closely, and they're finding that Alexa and Siri have uses beyond telling jokes and reminding you when you have an appointment. |
CRM September 2015 Jim Dickie |
Make Sure Your CRM Is Well Informed Sales reps won't adopt your software if they don't trust its data |
CRM September 2015 Donna Fluss |
The Outlook for WFO: Optimal The workforce optimization market stays strong, and better analytics and back-office features could make it stronger |
CRM September 2015 Leonard Klie |
Contact Centers Continue Cloud Migration ContactBabel sees huge growth in hosted customer support |
CRM September 2015 Leonard Klie |
EBay Finds a NICE Way to Save NICE Systems' Interaction Analytics helps eBay Enterprise dramatically cut average handling times |
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