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CRM October 2013 Denis Pombriant |
CRM and Knowledge There is nothing more important than understanding and internalizing knowledge management for any company that expects to be around in, say, 2021. |
CRM October 2013 Woody Driggs |
Building a Consistent Customer Experience Focusing on employee engagement and culture will go a long way. |
CRM October 2013 Paul Greenberg |
The Long Tail of Customer Experience How American Girl dolls became much more than child's play. |
CRM October 2013 Marshall Lager |
What's Your Marketing Plan? Good marketing campaigns have a set goal. There's a reason why. |
CRM October 2013 Leonard Klie |
CRM in Sports -- Mobile and Social Tech Get the Call The industry is making up for lost time with a focus on new strategies. |
CRM October 2013 Maria Minsker |
Starbucks: Building an Inspiring Brand It's not just about the coffee. |
Financial Planning September 30, 2013 Allan S. Roth |
Portfolio Innovator: Rob Arnott How do you spot a portfolio innovation that works? Rob Arnott, best known for developing the fundamental indexing approach to portfolio management, has almost $100 billion pointing in his direction. |
Registered Rep. September 30, 2013 Megan Leonhardt |
Wirehouse Evolution Far from a dying model, the big brokerages are changing their game. |
Registered Rep. September 26, 2013 Megan Leonhardt |
Bigger Is Better There's a perception that there is less innovation in the wirehouses than the independent channel. |
Registered Rep. September 23, 2013 Diana Britton |
60 Seconds with Water Island Capital and The Arbitrage Funds This firm originally started out as a merger-arbitrage shop, but they have broadened their focus to event-driven investing. What is event-driven investing? |
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