Strategy & Management

Magazine articles on business strategy, management and leadership.

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CIO March 1, 2014 Mary K. Pratt	Up-and-Coming IT Leaders Focus on Business Customers Winners of the 2014 "Ones to Watch" awards -- administered by the CIO Executive Council -- say they're trying to reduce the distance between corporate IT and external customers.
CRM March 2014	The 2014 CRM Elite Being able to leverage the latest technologies is a key skill for today's most resourceful and successful companies. Though our Service Elite Award winners may operate in diverse industries, they make the most of innovative solutions.
CRM March 2014 Marshall Lager	Excellent Customer Service Begins with Self-Evaluation Meeting others' expectations starts with coming to terms with your own.
CIO February 24, 2014 Joab Jackson	Microstrategy Adapts to New BI Realities The business intelligence software veteran is adapting to the latest analytics trends -- and to new rivals.
CIO February 27, 2014 Adam Dennison	Mapping the C-Suite's Digital Future CIO's Publisher nominates the CIO as the best 'pathfinder' to help C-suite execs move confidently toward digital business, and provides a link to the CIO Executive Council's new digital readiness survey.
CIO February 26, 2014 Grant Gross	3D Printers Could Be a Threat to Copyright Owners -- or an Opportunity The DIY technology could be a problem for intellectual property owners because of the ease of copying products or designs. But with some creative licensing deals, the technology could also be a marketing opportunity.
CIO February 24, 2014	How CIOs Prepare for the Worst Three CIOs discuss how a successful business continuity plan requires prioritization, awareness and testing
CRM February 21, 2014 Jeremy Roche	3 Tips for Creating a Customer-Centric Business Connect back-office and front-office functions to enable a broader customer view.
Fast Company Jackie Snow	The Owners Of Obscura Antiques And Oddities On Attention To Detail Mike Zohn and Evan Michelson have learned many lessons in the decades that they have been running Obscura Antiques and Oddities in Manhattan's East Village.
Fast Company Drake Baer	How Airbnb Solved The Mystery Of Predictive Pricing Rather than force users to summon their inner real estate agent, Airbnb set to crafting an algorithm to create predictive pricing.
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