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CRM
July 2014
Brent Leary |
Lessons in Customer Centricity from CRM Vendors When CEOs listen to the voice of the customer, everyone wins.   |
CRM
July 2014
Maria Minsker |
Disruptive Digital Technologies Shake Up the C-Suite As the roles of top executives evolve, new positions emerge to fill the gaps. |
CRM
July 2014
Maria Minsker |
Gartner's Customer 360 Summit: Meeting Customers' Expectations Calls for 'Concierged' Experiences Companies must strive for deeper digital personalization. |
CRM
July 2014
Leonard Klie |
NetSuite SuiteWorld: NetSuite CEO Zach Nelson Talks CRM Expansion Keynotes highlight convergence of CRM, ERP, and e-commerce. |
CRM
July 2014
Sarah Sluis |
IBM Smarter Commerce Summit: IBM Attends to the Customer Experience Smarter Commerce Summit shows companies that moments matter. |
CRM
July 2014
Leonard Klie |
Walmart's Omnichannel Strategy Keeps It on Top Today's large retailers are connecting with customers in new ways. |
CRM
July 2014
Maria Minsker |
Why You Should Never Be Closing To build long-lasting relationships with clients, say Tim Hurson and Tim Dunne, coauthors of Never Be Closing, it's crucial to think beyond the sale and find ways to deliver value. |
CRM
July 2014
Sarah Sluis |
OptifiNow Builds a Foundation for Sales for Mountain West Financial Sales and marketing automation company offers tailored solution for the mortgage banker. |
CRM
June 27, 2014
Damon Lockwood |
How Big Data Can Transform the Customer Journey Add essential insight to contact center and back-office operations. |
Fast Company
Ayana Byrd |
How Pharrell's Creative Director Is Making The World Happy Mimi Valdes is creative director for Pharrell's i am OTHER, a multimedia company that works in music, apparel, philanthropy, film, video, and whatever else Pharrell wants to explore. |
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