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HBS Working Knowledge
August 25, 2014
Julia Hanna |
Starbucks Reinvented Nancy Koehn's new case on the rebirth of Starbucks under Howard Schultz "distills 20 years of my thinking about the most important lessons of strategy, leadership, and managing in turbulence."   |
CRM
August 19, 2014
Maria Minsker |
CRM Evolution 2014 Day Two: Customer Engagement Is the Future of CRM Brands need to revise their digital, mobile, and call center strategies. |
HBS Working Knowledge
August 20, 2014
Michael Blanding |
Dragging Patent Trolls Into the Light New research by Lauren Cohen and colleagues shows that patent trolls are not just the stuff of fairy tales. Non-Practicing Entities bring tons of lawsuits accusing other companies of infringing on technology patents. |
Fast Company
Danielle Sacks |
Can Blossom's MIT-Enhanced Brew Win Over Skeptical Baristas? Like many third-wave coffee purists, Jeremy Kuempel, founder of Blossom Coffee, also believes it won't be long until coffee will be appreciated and subsequently sold like wine. |
Fast Company
September 2014
Danielle Sacks |
The Multimillion Dollar Quest To Brew The Perfect Cup Of Coffee Joyride is responsible for helping more than 300 corporate clients, from Warby Parker to Ideo, find coffee religion. Other companies are also getting in on the high end coffee craze. |
Fast Company
September 2014
Jeff Chu |
Tory Burch's Personal Touch In 2014, her company will post more than $1 billion in revenue just 10 years after its public debut. Nobody in recent memory has built a fashion-and-lifestyle business as quickly as she has. |
Fast Company
September 2014
Jeff Chu |
How Tory Burch Measures Up Against Her Competitors Four fashion designers are compared by the numbers to Tory Burch. |
CRM
August 6, 2014
Maria Minsker |
FirstRain Launches FirstRain Labs, a Technology Cocreation Community An analytics-driven mobile calendar is the first tool released through the community. |
Fast Company
Debbie Allen |
5 Ways To Hone Your Problem-Solving Abilities And Become An Expert In Your Field When you help others overcome their problems by offering fast-track solutions your value as an expert automatically increases. |
CRM
August 8, 2014
David Myron |
The Real Truth About CRM Success Without influence, great strategies and technologies can fall flat. |
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