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HBS Working Knowledge
August 17, 2015
Michael Blanding |
Who Is Boss In The Sharing Economy? The recent controversy over whether Uber drivers are employees or independent contractors ignores the obvious: The answer is somewhere in between, says Andrei Hagiu.   |
Fast Company
Elizabeth Segran |
Facebook Revamps Notes, Hopes Sexier Interface Will Attract Bloggers It appears to be designed to give Facebook users the option of creating longer updates or stories that wouldn't currently read well as status updates. |
Fast Company
Pavithra Mohan |
QVC Owner Set To Acquire Flash Sale Site Zulily For $2.4 Billion Zulily, named one of Fast Company's most innovative companies in retail this year, is being purchased by the parent company of home shopping network QVC. |
Fast Company
Pavithra Mohan |
Amazon CEO Jeff Bezos On NYT Expose: "I Don't Recognize This Amazon" Over the weekend, the New York Times published a deep dive into the negative aspects of working practices at Amazon. |
CRM
August 7, 2015
Mikita Mikado |
Closing Sales in the Age of the Customer Integrity, empathy, personalization, and convenience are key values on the path from prospect to paying customer. |
Fast Company
Lydia Dishman |
Facebook Revokes Internship After Student Exposes Messenger Flaw Before Harvard student Aran Khanna began his internship at Facebook, he was already hard at work in his dorm room on a browser application that piggybacked off users' location data on Facebook Messenger. |
Fast Company
Neal Ungerleider |
Apple Pay Rival CurrentC Puts Brakes On Year-End Launch CurrentC, the Apple Pay and Google Wallet competitor backed by some of America's largest retailers, may hold off on debuting its app this year, Re/code reports. |
Fast Company
Neal Ungerleider |
Twitter Removes 140 Character Limit For Direct Messages Twitter is formally lifting its 140 character limit for direct messages, after informing developers of the update in June. |
National Defense
September 2015
Charles L. Szews |
Trust Plays Big Role in Corporate Culture In the defense industry, doing the right thing protects American lives and has national security implications. |
CRM
August 4, 2015
David Myron |
Social CRM Mistakes and How to Avoid Them Follow these 10 steps to deploy a successful social CRM strategy. |
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