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Fast Company
P. Claire Dodson |
Human Rights Watch, Transparency Groups Condemn Twitter's Politwoops Ban Last month, Twitter revoked access to its API from Politwoops, a network of sites that automatically archived the deleted tweets of politicians.   |
Fast Company
Neal Ungerleider |
Note-Taking Just Became Easier With Google's New Voice Transcription Tool Google has updated Docs with a number of features that should help students be more productive and efficient. |
Fast Company
Sean Captain |
IBM And Chip Designer ARM Want To Monitor Every Device They Can Today IBM and ARM (which licenses the designs used in billions of mobile device chips) announced an alliance to stake their claim to this new tech territory -- the internet of things. |
Fast Company
Pavithra Mohan |
Amazon's Latest Gambit To Get Dash Buttons Into Your Home In July, Amazon officially debuted its Dash button: an Internet-connected, branded, physical button that orders refills of various products with a single press. |
Fast Company
Harry McCracken |
Instagram Gets Serious About Messaging The company is beefing up its iOS and Android apps with a new version of Instagram Direct, making it a more powerful tool for communicating with friends in a visual-centric way. |
Fast Company
David Lumb |
Klarna Arrives In The U.S. Via Overstock.com Partnership For the last few years, Sweden-based online payment provider Klarna has slowly and steadily become a bigger e-commerce presence than PayPal...in Europe. |
CRM
September 2015
Paul Korzeniowski |
Enterprises Move from Passive to Active Social Media Strategies Rather than just respond to irate tweets, corporations use social media interactions to drive change in business processes. |
CRM
September 2015
Oren Smilansky |
When Customer Experience Is the Ticket What can companies learn from organizations that sell experiences rather than services or products? |
CRM
September 2015
Marshall Lager |
No Sale Can we saw off the third leg of the CRM tripod? |
CRM
September 2015
Roxana Strohmenger |
Demystifying Customer Experience Quality To deliver a better experience, you have to understand what quality means for your customers |
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