Technology Management

Magazine articles on organizing and integrating technology systems.

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Computers & Electronics Education & Reference / Training Internet / Website Design & Management

Current Technology Management Articles

Information Age January 30, 2012	What are IT leaders thinking? Information Age's 2012 reader survey reveals the UK IT management profession's priorities for the coming year
Information Age January 30, 2012	Showing up security Hacktivists and cyber criminals continued to make a mockery of the security practices of some of the world's most respected organizations in 2011
Information Age January 30, 2012	Is open data under threat? Many advocates of open data were dismayed by developments in 2011
Information Age January 30, 2012	Talent economics Outsourcing was back in vogue in 2011 but a movement to address the IT skills gap in the UK began in earnest
Information Age January 24, 2012	Cloud computing - still gathering Cloud computing did not see a landslide of adoption in 2011, but concrete examples of cloud in action are now abundant
Information Age January 24, 2012	IT's focus shifts to data management There are signs that data management is eclipsing applications as the IT department's primary focus
Information Age January 24, 2012	Who controls 'smart' data? The UK's coming smart meter roll-out will set the precedent on how much control individuals have over data collected by `smart' systems
Information Age January 17, 2012	Handling mobility Both IT departments and the hardware industry will continue to struggle with the smartphone and tablet revolution in 2012
Information Age January 17, 2012	Big in 2012? Technology is emerging that helps organizations analyze more data at greater speed. But do mainstream business really need it?
Information Age January 17, 2012	The revolution continues Despite the fact that it has now been around for years, social media continues to disrupt technologies and organizational hierarchies
Information Age January 17, 2012	Out of their hands Analysts are predicting that technology trends will further diminish the CIO's control over IT procurement
Information Age January 4, 2012	The data protection gaffes of 2011 A look back at some of the worst infringements of data protection by businesses and the public sector last year
CFO February 1, 2012 Russ Banham	Where the Money Is, and the Security Isn't Cyber thieves are increasingly targeting small and midsize businesses, and why not? Most SMBs do little to protect themselves.
CFO February 1, 2012 Marielle Segarra	Dashboards Can Now Gauge More Data CFOs are expanding their use of dashboards to capture a wider range of metrics.
Financial Planning February 1, 2012 Joel Bruckenstein	inStream, in the Moment While it's early in the game, inStream Solutions might be next in this line of financial planning software innovators. It's a free, goal- and cloud-based planning solution for financial professionals. That's right, free.
Registered Rep. February 1, 2012 Charles Paikert	Digital Dangers Wealth management firms have embraced the efficiencies of technology like everyone else. Yet these firms should adhere to a much higher bar of security than others, given the personal financial information they have access to.
CRM February 2012 Paul Greenberg	Lessons from CRM Idol 2011 Takeaways any business can use.
CRM February 2012 Leonard Klie	Consumers Want NFC-Enabled Mobile Wallets An analyst firm predicts that mobile shopping will create a multi billion-dollar industry for credit card companies, online retailers, and mobile operators.
CRM February 2012 Leonard Klie	CRM Is a High-Yield Investment Business analytics return $10.66 for every dollar spent; CRM systems return $5.60.
CRM February 2012 Leonard Klie	Location-Based Services Find Their Place in Mobile Apps E-commerce apps are a big piece of the development landscape.
CRM February 2012 Judith Aquino	Getting a Boost in Leads Saleswork helps a software developer uncover more prospects.
CRM February 2012 Leonard Klie	IVR Identifies At-Risk Students Vocantas IVR helps Avila University reach out to students in danger of transferring or dropping out.
CRM February 2012 Judith Aquino	Wyndham Hotels' Targeted Emails Break Records Group's marketing team hones in on members through email messages.
CRM January 20, 2012	QR Pay Introduces New QR Code Scanner New iPhone app adds social media sharing and security.
CIO January 27, 2012	Maple Leaf Foods Digests Rapid, Vanilla ERP Transformation The CEO and CIO of a Canadian food conglomerate explain the rationale behind their decision to enforce minimal customization of SAP
CRM January 17, 2012	Epicor Releases New Clienteling App to Enhance Retailer-Customer Interactions Sales associates are now just one touch away from key insights on shoppers' habits, patterns, and preferences.
CIO January 26, 2012 Lauren Brousell	What We're Reading From the Feb. 1, 2012, Issue of CIO Magazine Books on innovation, leadership and careers chosen by the editorial staff of CIO magazine
CIO January 26, 2012 Maryfran Johnson	Why Pricing Should Be Done on More Than Just Instinct The author discusses her take on pricing and the role the CIO needs to play in this business function
CIO January 26, 2012 Michael Friedenberg	Why Big Data Means a Big Year for Hadoop Companies from IBM to Amazon are turning to Hadoop to manage the surge in data that needs storing. The author says the buzz around Hadoop is no joke.
CIO January 26, 2012 Fred O'Connor	Five Tips for Dealing with Your CFO CFOs are increasingly calling the shots, which means CIOs are reporting to them, not the CEO. Do you know how to talk business in a way they'll understand? If you're all about the tech, the answer is no.
CIO January 26, 2012 Niel Nickolaisen	How to Make IT Irreplaceable How do you turn captive IT users into loyal customers? Start by asking whether they'd use your IT operation for their next project.
CIO January 5, 2012 Mikael Ricknas	Study: IPhone 4S Users Consume the Most Data iPhone 4S users consume twice as much data as iPhone 4 users, signaling that operators will have to continue to battle with growing data volumes, according to a report published by network management software vendor Arieso.
CRM January 17, 2012	IBM Brings Analytics to Social Business Organizations can now apply analytics to the social business initiatives.
CRM January 17, 2012 Judith Aquino	Infor Launches New Marketing Suite Multichannel campaign management tools and analytics let marketers deliver comprehensive messages.
CRM January 16, 2012	Retailers to Enhance Customer Experience With Microsoft Dynamics AX 2012 for Retail Seamless multichannel insight and customer connection enable retailers to deliver a complete shopping experience.
CRM January 11, 2012	Enghouse Releases New CallRex Call Recording Software The new software adds expanded Microsoft Lync integration, RT Audio codec support, and simplified deployment process.
CRM January 11, 2012	Sync Salesforce, Google, and More with iCloud A new service lets users sync their calendars, contacts, and tasks between popular CRM software.
CRM January 9, 2012	Spanlink and Altitude Partner on Contact Center Agent Scripting Tools Spanlink customers will benefit from Altitude's Campaign Scripting and Agent Desktop tools.
CIO January 10, 2012 Kim S. Nash	To Push Nook Past Kindle, Barnes & Noble Bets on BI Book retailer Barnes & Noble adds a massive database and improved business intelligence in hopes that a smarter sales team will drive its e-reader past Amazon's Kindle.
CRM January 13, 2012 Rich Flek	Harnessing the Power of Social Media Are you prepared to meet the challenge?
Pharmaceutical Executive January 1, 2012 Julian Upton	iPad Apps: Are You Content with your Content? Pharma has become unusually quick to strike embrace the iPad. But the industry's inherent conservatism means it has some way to go to fully milk the device's potential.
CRM January 6, 2012 Leonard Klie	Leadership Changes for Microsoft Dynamics CRM Dennis Michalis takes over as general manager of the product line from Brad Wilson.
CRM December 30, 2011 Shamez S. Dharamsi	Increase the Power of Your CRM Tools with Outsourcing Delegate 'lower-value' duties for a better ROI.
CRM December 23, 2011 Peter Mollins	Staying in Control: Managing Sales and Marketing Documents Document management tools allow teams to access, store, and collaborate content from the public or private cloud.
Information Age January 3, 2012	How to migrate applications to the cloud Four ways to migrate applications to the cloud, with Gartner analyst Richard Watson
Information Age January 3, 2012	Video analytics has matured, says ABI Research firm finds video analytics technology grew 21% in 2011, having matured to the point of practicality.
CRM January 2012 Donna Fluss	Redefining CRM It's time to say good-bye to the old definition of CRM -- it is no longer viable as a leading business or even systems strategy.
CRM January 2012 Donna Fluss	Speech Analytics in the Voice of the Customer Era A valuable application increases its role.
CRM January 2012 Leonard Klie	Are CRM's Worst Years Behind It? Cloud technologies and social networking will drive future demand.
CRM January 2012 Leonard Klie	Customer Service Is a Complex Ecosystem As more communication channels become available, running contact centers has become increasingly complex.
CRM January 2012 Leonard Klie	Caber Sure Fit Has Sales Growth Covered The Canadian home decor and furniture-protection products provider gains a 28 percent sales increase with Sage SalesLogix.
CRM January 2012 Leonard Klie	Yahoo! Search Yields a Better Sales Tool The Internet search firm's new sales portal is built around Salesforce's Force.com and Chatter platforms.
CRM December 21, 2011 Judith Aquino	OneReach Releases Multichannel Automated Solution for SMBs Platform lets users reach customers via voice, email, text messaging, and social media.
CRM December 16, 2011 Alan Trefler	Dragging the Conversation Back to the Customer Companies need to apply customer centricity to business and technological innovation.
CRM December 14, 2011 Judith Aquino	ClickSquared Joins Forces with Offerpop Alliance gives marketers integrated social campaigns
CRM December 15, 2011	Pardot Gives Marketers New Campaign Analysis Tools Free reports powered by GoodData illustrate opportunities to improve lead flow.
CRM December 13, 2011 Kelly Liyakasa	Cisco Unified CCX Gets Cross-Channel Upgrade eGain adds its multichannel software, opening the Cisco platform to mid-market firms.
Information Age December 19, 2011 Gareth Morgan	A taxonomy of CIOs Assessing the various interpretations of the role and responsibilities of the chief information officer.
Information Age December 19, 2011 Hal Hodson	A problem shared Unlike the cyber criminals they are trying to combat, police forces, governments and private businesses struggle to collaborate effectively
Information Age December 19, 2011 Pete Swabey	Relaying the Foundation Affordable housing developer Enterprise Community Partners has embarked on a four-year IT transformation that places cloud computing at its heart.
Information Age December 19, 2011	Open Source Banking The Bank of East Asia chose open source business intelligence infrastructure to meet its reporting requirements.
Information Age December 19, 2011	Lessons From the Virtual Desktop New College Durham anticipates considerable savings from its virtual desktop implementation but it has not been without hiccups.
Information Age December 19, 2011 Pete Swabey	Building the happiest IT company in India The former CEO of Wipro and MindTree's new venture aims to put the happiness of employees and customers before all else.
Information Age December 12, 2011 Pete Swabey	Q&A: US Dept of Defense How the world's largest government department is deploying semantic technology
Information Age December 8, 2011 Hal Hodson	Secret identities The government plans to share anonymised NHS data with businesses, but can patients' identities really be disguised?
Information Age December 6, 2011	When Data Centres Collide How Nomura got its data center power allocation under control following the rapid integration of Lehman Brothers' non-US business in 2008.
Information Age December 2, 2011 Pete Swabey	Revealed: How CIOs spend their time Project planning and delivery dominates CIOs' time, Deloitte poll reveals, but if they had an extra day many would spend it on strategy
Information Age November 30, 2011	Agile Breeds More Successful Software Projects - Poll Traditional, waterfall development methods are less likely to result in successful IT projects, according to a survey from Ambysoft.
Information Age November 24, 2011	UK Companies Use More Data, Less Integration - Survey Businesses in the UK use more sources of data than the global average, but those sources are less likely to be integrated, Information Builders-backed survey finds.
Information Age November 23, 2011	Businesses use social media for marketing, not interaction Research from Ernst & Young and McKinsey finds that businesses are primarily using social media to improve marketing campaigns rather than interacting with customers
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