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CIO
August 22, 2013 |
How to Get IT and the Business on the Same Team A management consultant gives three practical tips for building an amiable working relationship between IT and business employees   |
CIO
August 28, 2013
Maryfran Johnson |
CIOs Play Vital Role in the Emerging Science of Talent Analytics As 'social sensing' analytics give HR departments reams of new employee data, IT partnerships are a key ingredient for success. |
CIO
August 28, 2013
Adam Dennison |
New Role for the CIO: Chief Process Officer? CIO's Publisher wonders why all the burdens of IT process-creating and policy-making for new technologies must fall on the CIO's shoulders. Should vendors be stepping up to help? |
CIO
August 28, 2013
Lauren Brousell |
Patriots Deploy Stadium Wi-Fi to Compete With the Comforts of Home The New England Patriots hope Wi-Fi and exclusive content will lure fans from the comfy couch to chilly Gillette Stadium |
CIO
August 28, 2013
Lauren Brousell |
5 Things You Need to Know About Geofencing This location-based mobile service lets marketers send messages to smartphone users when they enter a defined geographic area, such as a shopping mall. |
CIO
August 28, 2013 |
Toyota Goes All-in With Social Media Monitoring Toyota's CIO says the car maker analyzes social media commentary to learn what customers think of specific vehicles, identify quality problems and increase the accuracy of sales predictions. |
CIO
August 28, 2013 |
Kennametal CEO Uses IT to Keep a Laser Focus on Customers For Carlos Cardoso, CEO of Kennametal, a wealth of data about customers' manufacturing plants allows his company to identify ways to boost efficiency |
CRM
August 23, 2013
Connor Marsden |
The Role of Social CRM These channels present incredible opportunities for companies to add another dimension to understanding customers, key decision-makers, and trends that drive meaningful dialogue. |
CIO
August 27, 2013
Stephanie Overby |
HR Departments Invaded By Data Scientists Leading HR departments are turning to 'talent analytics' for a wide range of staffing issues, including screening new hires, figuring out who should get promoted, efficiently staffing new projects, uncovering the characteristics of high-performing individuals or teams, and even predicting who's likely to head out the door. |
CRM
August 21, 2013
Leonard Klie |
CRM Comes of Age in the Age of Moneyball CRM Evolution panelists uncover the need to use CRM for more than just selling tickets. |
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