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Location: Categories / Business / Technology Management

Magazine articles on organizing and integrating technology systems.
Old Articles: <Older 11501-11510 Newer>
CRM
September 2013
John Stelzer
Looking Beyond Multichannel More and more retailers are moving from multichannel to cross-channel operations, bridging siloed systems to give the consumer a seamless brand experience. mark for My Articles 64 similar articles
CRM
September 2013
Donna Fluss
Meeting the Social Media Challenge Build a system that works for your company. mark for My Articles 96 similar articles
CRM
September 2013
Paul Hagen
Organizational Design from the Inside Out Architect your business with a focus on the future. mark for My Articles 55 similar articles
CRM
September 2013
Maria Minsker
Consumers Call Personalized Email Marketing 'Superficial' Marketers and consumers are on different pages when it comes to email marketing effectiveness. mark for My Articles 273 similar articles
CRM
September 2013
Leonard Klie
Which Interaction Channels Are Most Popular? Interactive Voice Response (IVR) and email top the list, but online customer support gains ground. mark for My Articles 196 similar articles
CRM
September 2013
Maria Minsker
Marketers Struggle with Big Data Nearly half of marketing executives don't use big data to understand customers. mark for My Articles 224 similar articles
CRM
September 2013
Kelly Liyakasa
Mobility, Collaboration Mark Enterprise Evolution Businesses are taking a cue from the consumer world. mark for My Articles 80 similar articles
CRM
September 2013
Eric Barkin
Five9's Cloud-Based Dialer Means More Productivity for DirectBuy Automatic dialer brings substantial cost cuts for the member-based buying center. mark for My Articles 3 similar articles
CRM
September 2013
Leonard Klie
Philly Zoo Goes Wild for New Call Center Systems Mitel deployment helps connect staff with zoo patrons -- and each other. mark for My Articles 8 similar articles
CIO
August 30, 2013
Brendan Mcgowan
CIOs Say Mentoring Works, Classes Don't A survey of 200 CIOs finds that most well-meaning efforts at IT leadership development aren't very successful. mark for My Articles 636 similar articles
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