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CRM August 26, 2013 |
Empathica Granted Patent for GoRecommend Social Media Advocacy Solution GoRecommend identifies and mobilizes brand advocates to amplify online recommendations. |
CRM August 30, 2013 |
SugarCRM Teams up with HootSuite The SugarCRM app for HootSuite helps sales and customer service teams engage and create new leads and cases directly from social media messages and profiles from within the HootSuite dashboard. |
CRM August 27, 2013 James Paterson |
Social CRM and the Legal Industry The payoff can be high for firms that embrace new technologies. |
CRM August 23, 2013 Hertz et al. |
How Financial Institutions Can Benefit from Predictive Analytics Four ways to drive revenue and improve retention. |
CRM August 22, 2013 |
Capgemini Launches Elastic Analytics on Amazon Web Services The solution provides end-to-end business intelligence and big data analytics. |
On Wall Street September 1, 2013 Alix Stuart |
Technology Aids Client Communications Using the latest technology, these advisors have perfected their client touch points. |
CRM September 2013 Maria Minsker |
Luxury and Discount Retailers Seize Digital Marketing Momentum With no one-size-fits-all solution, companies strive to stand out to core customers. |
CRM September 2013 Eric Barkin |
Retailers' Next Biggest Threat In a showrooming world, more foot traffic does not equal more business. |
CRM September 2013 Leonard Klie |
Schools Need to Rethink Their CRM Approaches Many colleges and universities are only using CRM for marketing, ignoring vital service and sales components. |
CRM September 2013 Jim Dickie |
The Mobile CRM R(evolution) New options move focus from convenience to performance. |
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