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CRM October 2013 Woody Driggs |
Building a Consistent Customer Experience Focusing on employee engagement and culture will go a long way. |
CRM October 2013 Barton Goldenberg |
Software Advances Are Propelling CRM to New Heights Seven trends businesses cannot afford to ignore. |
CRM October 2013 Brent Leary |
Riding the Wave of Shifting Platforms Strategies may change, but the key to success remains the same. |
CRM October 2013 Leonard Klie |
Should Retailers Target Mobile Devices? Tracking consumers in stores and online brings privacy issues back into the spotlight. |
CRM October 2013 Maria Minsker |
Marketing Email Open Rates Jump Nearly a third of marketing emails are viewed -- a major increase compared to recent years. |
CRM October 2013 Maria Minsker |
Tag Management Gains Traction with Marketers Ninety-four percent call it crucial for customer data integration. |
CRM October 2013 Leonard Klie |
More CPG Companies Are Selling Directly to Consumers Learning from Amazon.com's success, businesses leverage e-commerce to bypass retailers. |
CRM October 2013 Leonard Klie |
CRM in Sports -- Mobile and Social Tech Get the Call The industry is making up for lost time with a focus on new strategies. |
CRM October 2013 Maria Minsker |
Starbucks: Building an Inspiring Brand It's not just about the coffee. |
CRM October 2013 Maria Minsker |
Arts and Crafts Retailer Learns the New Language of Social Media Curalate helps Michaels launch image-centric promotion. |
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