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CRM
December 2013
Sarah Sluis |
Apple's iBeacon Expands Retail Opportunities for Location-Based Services The iOS7 feature can facilitate marketing and mobile payment processing.   |
CRM
December 2013
Sarah Sluis |
At Shop.org, Retailers Prepare for a Mobile Future The mobile and tablet experience is augmenting e-commerce and in-store sales. |
CRM
December 2013
Maria Minsker |
At Oracle OpenWorld, Big Data Plays a Big Role Oracle unveils an in-memory database at its annual OpenWorld conference. |
CRM
December 2013
Leonard Klie |
Despite Outages, Customer Satisfaction with Electric Utilities Brightens Improved communication in Web self-service and proactive outreach have bolstered customer sentiment, according to a J.D. Power study. |
CRM
December 2013
Maria Minsker |
Enter Word of Mouse Marketing How businesses can benefit from the latest technology innovations. |
CRM
December 2013
Sarah Sluis |
Cisco Systems Turns to Radian6 to Unify Its Social Presence Social listening tool lets the technology product and service provider focus on actionable data. |
CRM
December 2013
Leonard Klie |
Online Ticketing System Ticksy Is the Ticket for MDNW Ticksy helps Web design firm respond to customers quickly and efficiently. |
CRM
November 20, 2013
Maria Minsker |
At Dreamforce Day 2, Salesforce.com Unveils the Salesforce ExactTarget Marketing Cloud ExactTarget Marketing Cloud is part of the new Salesforce1 Customer Platform, which Salesforce.com rolled out on Day 1. |
CRM
November 21, 2013
Sarah Sluis |
B2B Selling Is Taking Cues from B2C Interactions Mobile and social technologies are making business buyers act like consumers. |
CRM
November 19, 2013
Leonard Klie |
At Dreamforce Day 1, Salesforce.com Introduces Salesforce1 Salesforce1 is the new social, mobile and cloud customer platform built to transform sales, service and marketing apps |
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