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CIO February 26, 2014 |
Ogilvy and Mather Updates Knowledge Management System for the Social Age Yuri Aguiar, CIO at Ogilvy and Mather, says a new social, intranet-based portal manages the company's content and has become 'a vital and vibrant place for our employees around the world. |
CIO February 25, 2014 Maryfran Johnson |
Bouncing Back From CIO Unemployment A long job hunt takes a personal and professional toll, even on the most accomplished IT leaders. Here's how to emerge stronger than ever. |
CIO February 24, 2014 |
How CIOs Prepare for the Worst Three CIOs discuss how a successful business continuity plan requires prioritization, awareness and testing |
CRM February 21, 2014 Jeremy Roche |
3 Tips for Creating a Customer-Centric Business Connect back-office and front-office functions to enable a broader customer view. |
CRM February 19, 2014 Maria Minsker |
Teradata Updates Customer Interaction Manager with Predictive Analytics In its seventh edition, Customer Interaction Manager puts actionable insight in the hands of marketers. |
CRM February 14, 2014 Leonard Klie |
Pie Digital Launches TotalTechHero Support App for Home Networks With Pie's TotalTechHero, service providers can troubleshoot and fix networking and device issues with the customer via the cloud. |
CIO February 24, 2014 Tim Hornyak |
Fujitsu Gets Touchy-feely with Haptic Tablet The prototype can convey the feel of rough textures like an alligator's skin |
CRM February 18, 2014 Sarah Sluis |
Microsoft Dynamics Release Adds Social Listening, Bolsters Marketing and Customer Care Q2 release builds on feature sets from Parature, NetBreeze, and MarketingPilot acquisitions. |
CRM February 12, 2014 Maria Minsker |
SocialWire Dynamic Product Ads Solution Boosts Order Values, Click-Through Rates The platform promises results through synergy between organic search and Facebook ads. |
CRM February 14, 2014 Nikhil Govindaraj |
Easier Customer Service Increases Consumer Satisfaction Pushing a button for service is becoming a growing reality. |
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