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CRM May 2014 Maria Minsker |
The 6 Types of Twitter Conversations Social Media Research Foundation takes a social snapshot. |
CRM May 2014 Sarah Sluis |
Mobile Sales to Represent Half of E-Commerce by 2018 Retailers need to focus on mobile user experience and responsive design to capitalize on growth. |
CRM May 2014 Leonard Klie |
Microsoft Dynamics Convergence: Microsoft Homes in on Customer Centricity Convergence keynote speaker says businesses that serve customers best are P2P (people-to-people). |
CRM May 2014 Leonard Klie |
Snapfish Finds Live Chat a Snap for Customers and Agents Photo-sharing site uses Live Person to help members with design projects. |
CRM May 2014 Sarah Sluis |
Postwire Seals the Sales Process for StandUpPouches.net Sales enablement technology helps answer questions for custom orders. |
CRM May 2014 Maria Minsker |
URX Drives Repeat Traffic to SeatGeek's Mobile App Ad retargeter helps ticket aggregator's ad click-through rate rise to triple the industry average. |
CRM April 25, 2014 Rob Begg |
4 Social Selling Strategies for the Peak Sales Season and Beyond Provide quality content and nurture old and new prospects. |
CRM April 25, 2014 Duke Chung |
In the Age of the Customer, Service and Engagement Will Define the Brand Customer service is becoming the next brand differentiator. |
CRM April 25, 2014 Connor Marsden |
CRM Technology as a Business Planning Tool Sharing essential information is key to meeting customer demands. |
CIO April 29, 2014 Kim S. Nash |
CIOs Who Serve on Boards Sharpen Their Business Skills Relatively few CIOs sit on external corporate boards. But those who do come back to their day jobs with personal and professional insights that boost their careers -- and give their home companies a competitive edge. |
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