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Fast Company Evie Nagy |
To Get More Useful Feedback On Your Products, Watch And Learn How Path Does It Cynthia Samanian, product manager at the growing private, mobile-only social network Path, is responsible for bringing together teams in engineering, design, finance, and other departments to effectively implement new features. |
Pharmaceutical Executive May 1, 2014 Hansen & Melick |
Does Your Rigor Match Your Risk? Digital technology has changed the risk relationship between brands, HCPs, and patients; it's vital to get that technology working right the first time. |
CRM April 25, 2014 Sean Gordon |
Use Gamification Strategies to Boost Your Team's Batting Average Look to America's favorite pastime to inspire your sales team. |
CRM May 2014 Leonard Klie |
The New Roles of Customer Service Outsourcers Labor rates are no longer the main concern as companies consider outsourcing their contact centers. |
CRM May 2014 Sarah Sluis |
Retailers Bring the Digital Experience In-Store Using smartphones, tablets, and creative displays, retailers can give consumers the best of both worlds. |
CRM May 2014 David Myron |
4 CRM Data Trends to Address Today's businesses are becoming more data dependent than ever before. The problem, however, is that collecting more data doesn't make a company smarter, understanding the data does. But the latter is easier said than done. |
CRM May 2014 Donna Fluss |
WFM Growth Brings Choices and Challenges For some companies, ease of use of workforce management applications is winning out over functionality. |
CRM May 2014 Robert Wollan |
Turning the Customer Experience Tide The risk and opportunity of promising seamless customer experiences. |
CRM May 2014 Donna Fluss |
Use Desktop Analytics to Improve Your Servicing Environment Adoption of these solutions is poised to take off over the next few years. |
CRM May 2014 Marshall Lager |
The Physics of CRM Newton was even more right than he knew. For small businesses especially, business automation such as CRM keeps momentum high, always adding energy by driving tedious or repetitive processes. |
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