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CRM
David Myron |
The Unified Omnichannel Enterprise Is No Longer a Pipe Dream For a truly unified omnichannel environment to exist, a company must connect all of its interaction channels so a customer can traverse them without losing any data.   |
CRM
June 20, 2014
Leonard Klie |
FirstRain Introduces Personal Business Analytics for Salesforce1 FirstRain's Personal Business Analytics for Salesforce1 will be generally available next month. |
CRM
June 20, 2014 |
Accenture and Cloudera Partner on Data Analytics A new alliance aims to provide enhanced data analytics for real-time decision making. |
CRM
June 17, 2014
Sarah Sluis |
LiveOps Integrates with Microsoft Dynamics' New Unified Service Desk Integration will begin with voice and chat channels. |
CIO
June 24, 2014
Lauren Brousell |
5 Things CIOs Need to Know About Pinterest The social bulletin board can produce consumer buzz and website traffic, but needs better analytics for businesses. |
CIO
June 24, 2014
Lauren Brousell |
5 Things CIOs Need to Know About Pinterest The social bulletin board can produce consumer buzz and website traffic, but needs better analytics for businesses. |
CIO
June 23, 2014 |
Data Analytics Can Help Fix a Dysfunctional Healthcare System An insurance executive talks about how IT can help transform healthcare. |
CRM
June 20, 2014
Sarah Sluis |
CMOs See Analytics, Real-Time Campaigns, and Mobile Investments Ahead While marketers agree that their field is undergoing huge changes, they have different opinions about what marketing will look at the end of the next five years. |
CIO
June 23, 2014
Kim S. Nash |
CIOs Consider Putting a Price Tag on Data Figure out the dollar value of your information assets. Then you'll know what the 'I' in CIO is really worth -- and how much to spend protecting it. |
CIO
June 23, 2014 |
CIOs vs. Consumer Tech: How to Win Over Your Users CIO's Publisher Adam Dennison makes the case for CIOs to take advantage of user enthusiasm for new technologies while shoring up security and compliance controls. |
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