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CRM July 2014 Maria Minsker |
Disruptive Digital Technologies Shake Up the C-Suite As the roles of top executives evolve, new positions emerge to fill the gaps. |
CRM July 2014 Maria Minsker |
Gartner's Customer 360 Summit: Meeting Customers' Expectations Calls for 'Concierged' Experiences Companies must strive for deeper digital personalization. |
CRM July 2014 Leonard Klie |
NetSuite SuiteWorld: NetSuite CEO Zach Nelson Talks CRM Expansion Keynotes highlight convergence of CRM, ERP, and e-commerce. |
CRM July 2014 Sarah Sluis |
IBM Smarter Commerce Summit: IBM Attends to the Customer Experience Smarter Commerce Summit shows companies that moments matter. |
CRM July 2014 Leonard Klie |
Walmart's Omnichannel Strategy Keeps It on Top Today's large retailers are connecting with customers in new ways. |
CRM July 2014 Leonard Klie |
iCruise.com Sees Smooth Sailing with 8x8 8x8's Virtual Office and Virtual Contact Center improve operations at the cruise booking site. |
CRM July 2014 Sarah Sluis |
OptifiNow Builds a Foundation for Sales for Mountain West Financial Sales and marketing automation company offers tailored solution for the mortgage banker. |
CRM July 2014 Maria Minsker |
Rue La La Re-engages Dormant Customers with BrightTag Tag management vendor's data matching capability delivers a 10 percent conversion boost for the flash sale site. |
CRM June 27, 2014 Damon Lockwood |
How Big Data Can Transform the Customer Journey Add essential insight to contact center and back-office operations. |
CRM June 19, 2014 |
Segment.io and Gainsight Partner on Integrated Customer Success Solution with Universal Analytics Layer New Gainsight Connect integration broadens the breadth of actionable customer data. |
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