Technology Management

Magazine articles on organizing and integrating technology systems.

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CRM July 11, 2014 Zimm Zimmerman	Teleperformance to Acquire Aegis USA Teleperformance's acquisition of Aegis USA strengthens its presence in the U.S., Costa Rica, and the Philippines, and in certain key verticals.
CRM July 9, 2014 Maria Minsker	Accenture Partners with Hortonworks to Expand Big Data Capabilities The companies will collaborate on making structured and unstructured databases more accessible.
CRM July 2, 2014 Mike Tippets	Engage Employees to Enhance the Omnichannel Retail Experience Create a culture of sharing and communicating.
CRM July 7, 2014 Maria Minsker	Businesses Must Answer the Call for Cloud-Based Integration With cloud platforms becoming increasingly complex, companies should strive for greater inter-connectivity.
Information Today July 8, 2014	Axios Systems Streamlines IT Service Management Axios Systems partnered with Meyer Werft to offer the shipbuilding company streamlined IT service management processes and operations through Axios' assyst software solution.
CRM July 3, 2014 Maria Minsker	Salesforce.com Launches Reports and Dashboard for the Salesforce1 Mobile App New tools include deeply customizable reporting and visualization capabilities.
CRM July 2, 2014 Robert Killory	The Contact Center Revolution While the benefits of the cloud are obvious, figuring out the logistics is less clear.
CRM July 1, 2014 Sarah Sluis	SAP Adds Four User Experience Rapid-Deployment Solutions Users will be able to take advantage of SAP's Fiori platform.
CRM June 26, 2014 Sarah Sluis	Salesforce1 for Retail Launched to Address Industry-Specific Challenges Mobile clienteling and communities solution will help retailers connect with customers.
CRM June 23, 2014	Constant Contact and Xero Partner to Give SMBs Marketing Intelligence Based on Customer Sales Data The partnership between Constant Contact and Xero empowers users to turn accounting data into targeted marketing campaigns.
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