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CRM December 2014 Maria Minsker |
UPS Calls on Marketers to Help Manage Holiday Peak A joint effort is designed to curb shipping slowdowns this year. |
CRM December 2014 Leonard Klie |
Campaign Management Needs to Cross Channels Despite improvements, cross-channel campaign management still has usability challenges. |
CRM December 2014 Maria Minsker |
Revealing the Keys to Leading Digital Transformations Smart technology investments are just the beginning. |
CRM December 2014 Leonard Klie |
The Role of Wearables Expands in the Call Center Computer-connected headsets could seamlessly link agents and supervisors. |
CRM December 2014 Maria Minsker |
Traeger Grills' Email Marketing Campaign Sizzles with Analytics When batch and blast no longer cut it for the outdoor grill manufacturer, AgilOne delivered a more targeted solution. |
CRM December 2014 Tye Pemberton |
Ninewest.com Combats Cart Abandonment with LivePerson Digital Engagement Solutions LiveEngage increases online conversion rates and order value for women's shoe company. |
CRM November 24, 2014 Maria Minsker |
IBM Launches B2B Commerce Tool New solution helps businesses bring B2C selling capabilities into the B2B space. |
CRM November 21, 2014 Andy MacMillan |
Beware the Cost of 'Dirty Data' Data may be more accessible, but is easy access worth the price? |
CRM November 20, 2014 Oren Smilansky |
Oracle Streamlines the Path to Its Sales Cloud The company facilitates CRM cloud migration options for midsized businesses. |
CRM November 18, 2014 Oren Smilansky |
SAP Expands SAP Business One, Version for SAP HANA, to Amazon Web Services The cost-effective option will provide SMBs with scalability and flexibility. |
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