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Location: Categories / Business / Technology Management

Magazine articles on organizing and integrating technology systems.
Old Articles: <Older 12271-12280 Newer>
CRM
January 2015
Marshall Lager
Where Does CRM Go from Here? We ask the experts where the industry is headed in the new year. mark for My Articles 216 similar articles
CRM
January 2015
Maria Minsker
Is Hadoop Worth the Hype? Despite slow early adoption, the big data behemoth is here to stay. mark for My Articles 38 similar articles
CRM
January 2015
Leonard Klie
In Customer Service, It's More Efficient to Be Effective Rushing customers off the phone might cut costs, but ignores the potential for greater value. mark for My Articles 217 similar articles
CRM
January 2015
David Myron
Why Effectiveness Trumps Efficiency 'Things that increase the efficiency of sales reps are not valuable today.' mark for My Articles 199 similar articles
CRM
January 2015
Denis Pombriant
What CRM Automation Doesn't Offer, Process Does Manage by exception to zero in on buyers' needs. mark for My Articles 562 similar articles
CRM
January 2015
Donna Fluss
Navigating the Cloud-Based Contact Center Infrastructure Market Ease of use is key consideration for potential buyers. mark for My Articles 98 similar articles
CRM
January 2015
Marshall Lager
Give Localization Its Due Mastering this important concept is trickier than you think. mark for My Articles 7 similar articles
CRM
January 2015
Barton Goldenberg
The Bright Future of the Internet of Things Today's innovations are only the beginning. The Internet of Things will play a pervasive role in how we conduct business in the future. mark for My Articles 10 similar articles
CRM
January 2015
Brent Leary
Don't Drop the Ball on Your Digital Engagement Strategy Customers' app journeys hold the key to new opportunities. mark for My Articles 379 similar articles
CRM
January 2015
Leonard Klie
There's an App for That, But Does Anyone Care? Studies point to a decline in mobile app usage among smartphone owners. mark for My Articles 686 similar articles
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