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Location: Categories / Business / Technology Management

Magazine articles on organizing and integrating technology systems.
Old Articles: <Older 12321-12330 Newer>
CRM
January 22, 2015
8x8 Unifies Telephony, UC, and Contact Center Users with Single Sign-on and Shared Presence A common cloud communications platform tightly integrates 8x8 Virtual Office and Virtual Contact Center users. mark for My Articles 101 similar articles
CRM
January 22, 2015
EtailInsights Releases Technology Spy EtailInsights' Technology Spy providers e-commerce sales and marketing teams with inside knowledge of prospects. mark for My Articles 10 similar articles
CRM
January 30, 2015
Michael Hvisdos
The Surprising Key to B2B Customer Loyalty Unless we change internal structures and turn to market strategies that make it easy for our customers to do business with us, we can't expect them to remain loyal. mark for My Articles 101 similar articles
CRM
February 2015
Maria Minsker
The Path to Personalized Customer Journeys It takes much more than just knowing your customer's name. mark for My Articles 118 similar articles
CRM
February 2015
Oren Smilansky
The 5 Distinct Customer Relationship Strategies A clearly defined level of commitment to buyers is vital to growth. mark for My Articles
CRM
February 2015
Leonard Klie
The Hidden Sources of Poor Customer Service Interactions should be designed with the customer in mind. mark for My Articles 148 similar articles
CRM
February 2015
David Myron
Correct Problems Caused by Outdated Automation Systems 'Personalization should permeate the customer experience at every touch point.' mark for My Articles 168 similar articles
CRM
February 2015
Donna Fluss
Grow Motivation Through Gamification Packaged solutions offer contact centers far-reaching potential. mark for My Articles 40 similar articles
CRM
February 2015
Robert Wollan
It's Time to Tear Up Your Sales Playbook Stay relevant in today's competitive market with these five tips. mark for My Articles 41 similar articles
CRM
February 2015
Paul Greenberg
Gloomy CRM Forecasts Lead to New Opportunities The technology's benefits are too obvious to ignore. mark for My Articles 1004 similar articles
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