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CRM
May 7, 2015 |
NICE Expands Its WFM, Analytics, and Recording Solutions Employee Engagement Manager added to NICE's workforce management solution, while Vidyo integration and cloud availability announced for its analytics products.   |
CRM
May 7, 2015
Leonard Klie |
Sapphire Now Day 2: SAP Announces Updates to HANA for the Internet of Things Businesses undergoing a digital transformation should home in on SAP HANA, speakers say. |
CRM
May 7, 2015 |
NewVoiceMedia Launches Motivate, a Sales Gamification Platform Motivate, integrated with ContactWorld for Sales and Salesforce, promises to revolutionize sales performance. |
CRM
May 6, 2015
Leonard Klie |
Sapphire Now Day 1: SAP Launches Updated SAP Lumira Latest Lumira version offers new visualizations and data access. |
CRM
May 6, 2015
Oren Smilansky |
SuiteWorld Day 1: NetSuite Announces Deal with Microsoft, SuiteCommerce InStore The software as a service provider of CRM, e-commerce, and ERP products outlines plans to smooth the seams of omnichannel customer experience. |
CRM
May 6, 2015
Maria Minsker |
IBM Partners with Facebook to Offer Integrated Marketing Tools The collaboration will enable users to better hone their advertising campaigns. |
CRM
May 4, 2015
Maria Minsker |
Genesys Furthers Integration with Skype for Business Customers no longer have to sacrifice functionality due to a limited integration. |
CRM
May 4, 2015 |
AgilOne Releases Marketing Spend Optimization New AgilOne integration with Google Analytics enables marketers to see which campaigns and keywords bring the most profit and customer lifetime value. |
CRM
May 4, 2015 |
Jabra Releases New Headsets and On-Demand Option A new emphasis on services designed for the contact center and two new premium products support Jabra's total solution philosophy. |
CRM
May 4, 2015 |
TCN Launches Competitive Analytics Competitive Analytics is a fully integrated business intelligence analytics solution for its cloud-based call center platform. |
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