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CIO
May 29, 2015
Julia King |
CIOs are refocusing their staffs on customer-centric IT CIOs are giving their teams new marching orders to turn their attention from internal matters to external customers, who have ultra-high expectations.   |
CIO
May 28, 2015
Martha Heller |
How the car industry is becoming an information business How do you drive change through a company that has legacy business processes? This is where information is very powerful. |
CIO
May 28, 2015 |
CIOs need to build a business-savvy bench Now that most CIOs are business-focused, they need to develop that mindset in their direct reports. |
CIO
May 27, 2015
Maryfran Johnson |
IT departments need a mindset makeover to focus on the customer CIOs must refocus IT on the external customer experience and find staffers who can handle that customer-facing role. |
CIO
May 21, 2015 |
Beyond Moore's Law: Five technologies that will change the future IDG CEO Mike Friedenberg is watching the tech horizon and sees game-changing technologies in A.I., robotics, quantum computing and more. |
CRM
May 20, 2015 |
inContact Introduces 2015 Release of Cloud Contact Center Software The release offers a multichannel agent interface for Salesforce, new outbound campaign management, automated actions in WFO, new reporting options, and additional APIs for a growing developer ecosystem. |
CRM
May 19, 2015 |
HubSpot Releases Sidekick for Business Sidekick for Business is a premium version of HubSpot's original sales acceleration tool, Sidekick. |
CRM
May 18, 2015
Maria Minsker |
Paytronix Updates Mobile Loyalty App Solution New features include upgraded social tools and reporting dashboards. |
CRM
May 18, 2015 |
Tableau Releases Version 9.0 of Tableau Online Upgrade brings improved performance, smarter analytics, and expanded data access. |
CRM
May 19, 2015
James Norwood |
The Six Pillar Principles of Agile Marketing There's no time like the present to shorten your response time and improve customer connections. |
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