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CRM
June 19, 2015 |
SalesPredict and HG Data Partner Predictive scoring is now more refined with data about installed technologies.   |
CRM
June 19, 2015
Leonard Klie |
Aspect Software and LiveVox Combine Contact Center Solution with Workforce Management in the Cloud Partnership and product integration between Aspect and LiveVox helps companies forecast and optimize calling campaigns and agent staffing. |
CRM
June 18, 2015 |
Swrve Adds Salesforce Marketing Cloud Integration The integration allows marketers to deliver omnichannel mobile marketing and personalized customer journeys. |
CRM
July 2015
Maria Minsker |
Great Customer Experience Starts with the Right Corporate Culture Engaged employees make for more satisfied customers |
CRM
July 2015
Oren Smilansky |
The 7 Tenets of Sales Transformation Tips for bringing your sales organization to the next level |
CRM
July 2015
Leonard Klie |
Conversational Computing Strives to Meet the 'Star Trek' Standard Speech technology, combined with artificial intelligence, will enable people to interact with machines in a natural way |
CRM
July 2015
David Myron |
Customer Trust Continues its Slide To improve customer trust, start with measures to protect it. |
CRM
July 2015
Denis Pombriant |
Every Journey Starts with a Map Modeling the end-to-end process can help avoid dead ends |
CRM
July 2015
Donna Fluss |
Make Choice Your Calling Card Preference management enables your customers to choose how, and when, to interact |
CRM
July 2015
Barton Goldenberg |
From the CRM Trenches: A 30-Year Perspective Technology has changed everything but this: People are still the name of the game |
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