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CRM August 19, 2015 |
X2CRM Releases Version 5.2 of Its Open-Source CRM Software X2CRM 5.2 adds new Workflow Macros, Topics Discussion module, and Platform features. |
CIO August 28, 2015 Mary K. Pratt |
Law firm makes a case for security certification A big law firm handling sensitive documents uses its ISO security certification as a competitive differentiator. |
CIO August 27, 2015 Martha Heller |
This CEO fosters a data-oriented company culture BNY Mellon Investment Services uses a data dashboard, analytics, APIs and a social network to enhance the customer and employee experience, says CEO Brian Shea |
CRM August 17, 2015 |
Meltwater Partners with Sprout Social The partnership yields an integrated solution for intelligent social engagement. |
CRM August 20, 2015 Oren Smilansky |
CRM Evolution 2015, Day Three: Customer Engagement Takes Center Stage Industry experts speculate about the Internet of Things, and customer engagement's role in CRM's future. |
CRM August 19, 2015 Oren Smilansky |
CRM Evolution 2015 Day Two: With New Technologies, Organizations Must Do Their Homework Speakers recommend adequate prep before committing to costly tools, and investing in flexible solutions that will evolve over time. |
CRM August 18, 2015 |
Oracle Updates Service Cloud and Oracle Social Cloud The latest releases of Service Cloud and Social Cloud enable brands to leverage social channels and self-service communities to expand customer engagements and business insights. |
CRM August 18, 2015 Oren Smilansky |
At CRM Evolution, Relevance and Incremental Improvement Are the Keys to Company Growth Speakers on day one advised organizations to reach customers with relevant messages and build momentum with steady improvements to achieve consistent growth. |
CRM August 14, 2015 |
Yellowfin Launches BI on Microsoft Azure The free cloud-based Yellowfin on Azure offering promises quick deployment of business intelligence. |
CRM August 13, 2015 Danny Estrada |
Mobile CRM: Setting the Rules of the Road Establishing expectations and enabling intelligent data flow are key to your mobile blueprint. |
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