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Location: Categories / Business / Technology Management

Magazine articles on organizing and integrating technology systems.
Old Articles: <Older 12801-12810 Newer>
CRM
October 2015
Oren Smilansky
On the Scene -- CRM Evolution: CRM Is Evolving Toward the Internet of Things As companies gear up for an ecosystem of connected devices, they must evolve their technologies to accommodate the demands of customers mark for My Articles 100 similar articles
CRM
October 2015
Leonard Klie
On the Scene -- Customer Service Experience: Explore New Channels, but Invest Wisely Conference speakers urge companies to integrate channels for a seamless customer experience mark for My Articles 326 similar articles
CRM
October 2015
Oren Smilansky
On the Scene -- Etail East: E-Commerce Requires Customer Trust Companies should focus on giving customers a risk-free, and enjoyable, digital payment process mark for My Articles
CRM
October 2015
Tye Pemberton
AAA Ohio Succeeds with Liveclicker's RealTime Email Tools By making email-marketing campaigns more interactive, the club sees click-through rates jump 31 percent mark for My Articles 105 similar articles
CRM
October 2015
Leonard Klie
Labor First Keeps a Customer-First Approach A retiree benefits company uses NewVoiceMedia to support growth mark for My Articles 27 similar articles
CRM
October 2015
Oren Smilansky
Salesforce.com's Pardot Helps Field Nation Work the Field The freelance-management platform provider feeds its sales team high-quality leads with Pardot's marketing automation system mark for My Articles 10 similar articles
CRM
September 25, 2015
Leonard Klie
Zappix Expands Global Support for Its Visual IVR Zappix now allows companies to provide visual IVR mobile smartphone solutions for iPhone, Android, and the Web in multiple languages. mark for My Articles 55 similar articles
CRM
September 23, 2015
Deloitte Digital Introduces Customer Service Transformation Offering Deloitte Digital integrates SAP and Sprinklr solutions to help companies engage with customers. mark for My Articles 171 similar articles
CRM
September 23, 2015
Warbler Launches with a Prescriptive Analytics Platform for Marketers The Warbler platform was designed to help marketers with mobile campaigns. mark for My Articles 9 similar articles
CRM
September 21, 2015
TapInfluence Releases TapFusion Influencer Marketing Automation. TapFusion identifies and targets influencers on social media sites. mark for My Articles 28 similar articles
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