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PC World December 2000 Anne Kandra |
Consumer Watch: Help Without the Hold Music Will Web-based tech support live up to the industry's breathless assurances? Initial signs look promising. But customers are so fed up with being on hold, almost anything would be an improvement... |
PC World November 2000 Anne Kandra |
Tech Advice Sites: Free or Fee? If you've ever needed tech support--and who hasn't?--you know what it's like to spend hours on hold. Maybe you've already turned to the Web for help, where many sites offer free or fee-based service. But when it comes to online tech support, don't pay for what's already free... |
PC World November 2000 Stephen Manes |
The Curse of User-Hostile Design Commentary on the idiocy of user-hostile interfaces (with examples), and a short review of The Humane Interface by Jef Raskin. |
Wired October 2000 Dan Koeppel |
GUIs Just Want to Have Fun The faceless interface is dead. Long live skins, the hyper-personal edge of desktop computing... |
Salon.com September 18, 2000 Jim Fisher |
Poison PCs Lead, mercury, chromium -- that's what computers are made of. So why aren't electronics makers keeping them out of landfills? |
Inc. September 15, 2000 John Dodge |
Strength in Numbers? A look at what group-buying sites have to offer consumers in search of computer gear... |
PC World October 1, 2000 Dylan Tweney |
2010: A PC Odyssey Where will technology take you next? We peer into the labs and take a thought-provoking look at the next generation of computing. |
Salon.com August 18, 2000 Scott Rosenberg |
When magazines lose their charm Old-fashioned computer periodicals don't make much sense anymore. How much time do the new business journals have left? |
Wired September 2000 Erik Davis |
Congratulations, It's A Bot! It was only a matter of time before toy companies turned from plush interactive hairballs to digikinetic babies. Yours will be arriving shortly. |
Fast Company August 2000 Rekha Balu |
Write Code. Do Demos. Party On. The Gathering -- the world's largest (and loudest ) computer party. |
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