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CRM
March 2010
Jessica Tsai |
The 2010 CRM Service Awards: Rising Stars - Clickability (The Deliveryman) In a fragmented Web content management field, Clickability's on-demand solution is delivering results in unexpected places.   |
CRM
March 2010
Christopher Musico |
The 2010 CRM Service Awards: Rising Stars -- ClickFox (The Quick Fox) Emphasizing the analytics of customer experience has helped ClickFox make inroads where others have struggled. |
CRM
March 2010
Lauren McKay |
The 2010 CRM Service Awards: Rising Stars - LiveOps (The Home Team) LiveOps' solutions for outsourcing and workforce management enable contact centers to employ work-at-home agents. |
CRM
March 2010
Christopher Musico |
The 2010 CRM Service Awards: Rising Stars - Nexidia (The Wordsmith) Nexidia is one of the few companies able to decipher speech analytics and make the technology relevant to the contact center. |
CRM
March 2010
Jessica Tsai |
The 2010 CRM Service Awards: The Service Elite - Drugstore.com RightNow Technologies is helping Drugstore.com get better at making its customers look good. |
CRM
March 2010
Jessica Tsai |
The 2010 CRM Service Awards: The Service Elite - Enterasys Networks Enterasys Networks wants a relationship, not just efficiency - and Salesforce.com helps deliver both. |
CRM
March 2010
Lauren McKay |
The 2010 CRM Service Awards: The Service Elite - Infusionsoft With an online environment designed by Helpstream, Infusionsoft's own customers are able to provide community-based support. |
CRM
March 2010
Lauren McKay |
The 2010 CRM Service Awards: The Service Elite - New York Life A Verint Systems deployment gives New York Life's Tampa-based contact center agents something to stick around for. |
IEEE Spectrum
March 2010
Bikkannavar & Redding |
Software for Optical Systems Spells the End of Blur NASA software that calculates optical aberrations will sharpen images from space and could redefine perfect vision for humans |
InternetNews
February 24, 2010 |
Microsoft Targets Federal Agencies With Suite The BPOS online services suite is designed for federal and public-sector agencies. |
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