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Training

Magazine articles on training and certification programs.

Current Training Articles

CRM October 1, 2009 Christopher Musico	The Evolution of E-Learning As contact centers adapt to the needs of a recession - and an increasing number of Generation Y staffers - the systems designed to train agents have to adapt as well.
Information Today October 15, 2009	Dialog Reaches Out to Unemployed Librarians The company is waiving standard Dialog startup and service fees, offering free Dialindex service, and throwing in a 10% discount on Dialog usage to librarians and information
HHMI Bulletin August 2009 Andrea Widener	HHMI Gives Research Training Awards For over 25 years Howard Hughes Medical Institute has given medical students the chance to spend a year working in a research lab on the Bethesda campus of the National Institutes of Health (NIH).
HHMI Bulletin August 2009	HHMI Doubles Postdoctoral Fellowships HHMI announced in June that it is increasing support for outstanding postdoctoral researchers through expanded collaborations with four foundations.
There are 292 old articles available for this category.