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Information Today
February 13, 2013
George H. Pike |
Amazon Patents Electronic Marketplace For 'Used' Digital Content Will individuals soon be able to buy and sell "used" digital media such as apps, ebooks, and music downloads? And if so, will they only be able to do this through Amazon?   |
CRM
February 2013
Kelly Liyakasa |
Social Pushes the Boundaries of Commerce Are Amazon and Facebook reprogramming the way companies market and sell? |
CRM
January 11, 2013
Mikael Lyngso |
Combating Shopping Cart Abandonment Leverage e-commerce data to boost online sales. |
CRM
January 2, 2013
Kelly Liyakasa |
Mobile App Developers Face Benefits, Pitfalls in 2013 Maintaining customer satisfaction is key to mobile app storefront success. The mobile app storefront gives B2B and B2C companies alike more ways to have their applications distributed and downloaded. |
CRM
December 2012
Kelly Liyakasa |
Commerce Investments Are Set to Surge E-commerce moves beyond Web-store hosting to managing customer data, orders, and inventory across the enterprise. |
CRM
December 2012
Kelly Liyakasa |
Metal Mulisha Revs Up Online Traffic With ReadyPulse, a sports apparel company sees e-commerce gains. |
CRM
November 2012
Kelly Liyakasa |
Connecting Retail and E-tail More retailers are combining CRM data, social media, and personalization to improve the customer experience. |
CIO
October 25, 2012
Maryfran Johnson |
Offline-Online Convergence Is Shaking Up the Retail Sector CIOs are at the center of the 'omnichannel retail' revolution, where the customer expects the same great shopping experience whether the venue is a store, website, smartphone or tablet, says the author. |
Information Today
October 22, 2012
Nancy K. Herther |
Google, Apple Expand Micropayment Systems for Web Content and Mobile Purchasing Google Wallet now lets users purchase web content. Users can sample some portion of the web content, but seeing more of the content will require paying a fee. The system also works for buying other types of products over the web. |
IEEE Spectrum
October 2012
Konstan & Riedl |
Deconstructing Recommender Systems How Amazon and Netflix predict your preferences and prod you to purchase |
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