B2C E-Commerce

Magazine articles on business-to-consumer e-commerce.

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Fast Company David Lumb	Budget Smartphone Upstart Xiaomi Invades Europe -- Without Phones Today Xiaomi announced plans to open its first online store for Europe -- stocked with accessories only, no phones -- and it's just the kind of strategic move to expect from Xiaomi.
Fast Company Chris Gayomali	Fab Officially Finds A New Owner On Tuesday, Fab cofounder Jason Goldberg announced that the e-commerce hub he founded in 2011 with Bradford Shellhammer had a new owner: PCH International, a custom design and manufacturing business.
CRM March 2015 Maria Minsker	The 2015 CRM Service Elite: Oracle Service Cloud Catalyzes Multichannel Support Strategy The 'right technology' helps Kohl's carry out a deep reorganization of its customer care team.
CRM March 2015 Oren Smilansky	NRF's Big Show: Retailers Solidify Multichannel Strategies to Drive Customer Engagement Digital technologies in stores are vital, but how they're being used is also important.
Fast Company Ainsley O'Connell	Why Chegg Is Abandoning A Business Worth Over $200 Million A Year Over the next 18 months Chegg will liquidate its print inventory and refocus on its digital products, including self-guided homework help and on-demand tutoring.
Fast Company March 2015 Andrew Rice	American Giant Guns For Gap By Doubling Down On The USA American Giant is working to reengineer its back end, experimenting with a counterintuitive approach to making clothes -- and creating American jobs in the process.
Fast Company Rebecca Greenfield	Never Rent An Ugly Tux Again: These Startups Want To Disrupt Men's Wearhouse The Black Tux works like Rent the Runway for menswear, and is one of a growing cadre of direct-to-consumer, online native retailers that aim to elevate the experience of shopping for or renting an affordable suit, tux, or related accessory.
CRM February 2015 Leonard Klie	The Keys to Countering Cart Abandonment Online retailers need to respond at the right time and with the right message.
CRM February 2015 Oren Smilansky	Westerners Look to Alibaba to Ride China's E-Commerce Wave American companies turn to the dominant online marketplace to reduce risks and sample the Chinese market.
Fast Company Rebecca Greenfield	Sending A Handwritten Letter Is Now As Easy As Using Gmail Sitting on my desk is a lovely note, written on thick, customized stationery with my name scrawled across the top. It's in my handwriting, but I didn't write it. A robot did.
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