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CRM December 2007 Ian Jacobs |
Playing at the Speed of the New When online businesses put customer feedback to use quickly, customers begin to expect it from all companies. |
Bank Technology News December 2007 Michael Sisk |
The Rise of Community P2P is no threat to banks -- yet -- but the rise of these exchanges, which cut out banks and allow people to lend directly to each other is a phenomenon worth studying. Are P2P exchanges the credit unions of the Internet age? |
Bank Technology News December 2007 |
Face Time With GenY Although Keypoint Credit Union was the first to bring limited online banking to Facebook, it wasn't the first bank-built application available to Facebook users. |
Bank Technology News December 2007 Rebecca Sausner |
SMS Use Overtakes The Web at FNB South Africa's FNB Bank rolled out mobile banking in 1999. Soon, users of its SMS banking format will outnumber those customers using Internet banking. |
Bank Technology News December 2007 |
Customer Feedback: Will Egg's research Tactics Hatch at Citi? Citigroup's purchase of the UK-based Internet bank could have a much bigger impact going ahead, bringing not only new accounts and credit card balances into the fold but also introducing Egg's practical, active market research practices to a much broader audience. |
Bank Technology News December 2007 |
Mobile banking: Are Texting Services Here to Stay or Not? Text-message banking isn't considered a killer app, but qualifies as the easiest road to launching mobile financial services. |
Bank Technology News December 2007 |
E-bills: Hiding in Plain Sight: Profitable Customers Electronic bill presentment services, cast as a key support driver for billpay services at banks, might just be profit centers in and of themselves. |
InternetNews November 28, 2007 Kenneth Corbin |
Cyber Monday Sales Top $700 Million With all precincts now reporting, the first Monday after Thanksgiving turned out to be a landslide victory for online retailers, despite glitches. |
Wall Street & Technology November 26, 2007 Melanie Rodier |
BGC Appoints Clive England as Head of e-Commerce for North America The interdealer brokerage appointed Clive England director and head of e-commerce for North America. |
InternetNews November 27, 2007 Andy Patrizio |
McAfee Warns on Holiday Shopping Scams Security vendor talks up consumer awareness when buying online. |
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