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CRM
October 2010
Koa Beck |
Anybody's Bot Virtual agents, deemed the new concierge of the Internet, help customers navigate through ever-increasing Web site complexities.   |
InternetNews
October 21, 2010 |
Amazon Beats Profit, Revenue Forecasts Online retailer Amazon posts a healthy third quarter, besting analysts' projections for both profits and revenues, touting the sustained growth of its Kindle product line. |
InternetNews
October 20, 2010 |
eBay Q3 Profits Jump 22% on Flat Revenue Ecommerce heavyweight eBay turned in a solid third-quarter earnings report, posting revenues and profits that checked in ahead of analysts' expectations thanks to a solid performance from PayPal. |
CRM
October 18, 2010
Carsten Thoma |
5 Steps to Personalized Customer Contact How to tailor online customer experience to boost loyalty and drive revenue. |
AFP eWire
October 12, 2010 |
Weighing the Online Donation Option While a large majority of donations are still made by check (79 percent), those who do donate by bankcard are very satisfied, and are loyal donors, according to new research. |
InternetNews
October 11, 2010 |
Final ACTA Draft Spares Groups' Worst Fears After several years of informal talks and top-secret, closed-door negotiations, the Anti-Counterfeiting Trade Agreement appears to be in the home stretch. |
CRM
October 1, 2010
Lauren McKay |
4 Problems with E-Commerce -- and How to Solve Them Web 2.0 Expo '10 - Day 2: A keynote presenter reveals how data can help modern companies overcome their used-car salesman personas. |
The Motley Fool
September 13, 2010
Anders Bylund |
Who's Hot for GoDaddy? Will one of these e-business biggies give the domain registrar a new home? |
Bank Systems & Technology
September 9, 2010
Matt Gunn |
Jack Henry Announces New P2P Payments Solution Technology solutions provider Jack Henry & Associates announced today TheWayiPay, a standalone version of its iPay person-to-person electronic payment solution. |
CRM
August 27, 2010
Teala Comer et al. |
6 Best Practices for Growing a Successful Online Community Advice for organizations looking to increase their online presence. |
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