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CRM June 8, 2011 |
43 Percent of U.S. Businesses Now Successfully Using Social Media The appeal of social networks is to win new customers, according to a new survey from Regus. |
The Motley Fool June 8, 2011 Rick Aristotle Munarriz |
Nightmare on QuinStreet The Web-based marketer warns. |
CRM June 3, 2011 Leonard Klie |
Rise in Social Media Requires Businesses to Rethink Customer Value A new report suggests that new measures of value are needed so that organizations know how best to direct engagement efforts. |
CRM June 3, 2011 Jason Peck |
Engage Customers With Social Media Taking your company to the next level. Having a process for engaging customers with social media is crucial to success. |
InternetNews June 2, 2011 |
Groupon Files for $750 Million IPO Pioneer of group coupon online services makes its move to go public. |
Financial Planning June 1, 2011 John Comer |
Linking In When you talk about social media, Facebook and Twitter tend to get most of the buzz. But many financial advisors might not realize that another network may generate better results: LinkedIn. |
CRM June 2011 Leonard Klie |
Peer Power Online communities foster customer loyalty by doing what traditional contact centers cannot. More companies are adopting social community platforms as a form of customer service and are garnering more tangible results. |
CRM June 2011 Leonard Klie |
Don't Forget the "C" in Social CRM Listening to customers should precede any foray into social media, the former leader of @ComcastCares advises |
CRM June 2011 Koa Beck |
Socially Graceful CRM? Why the old rules of etiquette no longer apply |
CRM June 2011 Brittany Farb |
Geolocation: Advertising's Future or 1984 Revisited? The promise of sending tailored ads to customers' mobile devices is appealing, but privacy issues remain |
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