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CRM
July 1, 2011
Leonard Klie |
AMEX Releases Social Media Tool for SMBs YourBuzz helps businesses listen to and connect with customers across social channels.   |
CRM
July 2011
Paul Hyman |
Digital Deals du Jour All the Rage in e-Commerce Groupon and others put group buying discounts on the menu. |
CRM
July 2011
Zach Hofer-Shall |
Rx for Social Intelligence Center If you are considering implementing a social intelligence command center or are piloting a program, these practices can help ensure success. |
CRM
July 2011
Brittany Farb |
The Digital Age of Marketing Gartner forecasts that social and mobile approaches will influence at least 80 percent of consumers' discretionary spending by 2015. |
CRM
July 2011
Brittany Farb |
Smartphone Shopping Sprees on the Rise Half of Americans use their mobile devices to make purchases, study shows. |
CRM
July 2011
Leonard Klie |
Market Focus: Government--Better Outreach with Outbound Government has embraced CRM principles to address the opportunities and challenges of delivering improved public services cost-effectively. CRM methods, processes, and lessons learned in the private sector are being adapted for the public sector. |
CRM
July 2011
Koa Beck |
Brand Those Tweets K9Cuisine.com generates a revenue increase simply by keeping its name in tweeted URLs. |
The Motley Fool
June 24, 2011
Tim Beyers |
Go Public Now, Yelp Research predicts that total U.S. spending on mobile ads will rise from $790 million last year to more than $4 billion by 2015. |
CRM
June 15, 2011
Leonard Klie |
Plan to Fail In Social Companies are likely to make mistakes in social media early on, but the key is to learn from them and move on, ACCE keynoter urges. |
CRM
June 10, 2011
Leonard Klie |
New Research Highlights the Need for Integrated Marketing Email is still the most effective way of reaching customers, but campaigns should also include the Web, SMS, social media, and other channels. |
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