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CRM
July 2012
Leonard Klie |
Customer Service Climbs Firms' Priority Lists Mobile and online experiences also seen as key business objectives in the immediate future.   |
CIO
June 28, 2012
Kim S. Nash |
6 Steps to Improve BPM in a Social-Media-Driven World Mobile and social media have changed how we do business, and your business processes need to catch up with the times. We talked to experts in the field to provide CIOs with where to start. |
CRM
June 22, 2012 |
Companies Are All Over Social Media U.S. companies are outpacing their European counterparts in social media presence. |
CRM
June 20, 2012
Judith Aquino |
VerticalResponse Releases Integrated Social Media Platform for Marketers A new solution from VerticalResponse, a provider of self-service marketing software for small businesses lets users create, manage, and measure email and social marketing efforts from one dashboard |
CRM
June 13, 2012
Judith Aquino |
ExactTarget Rolls Out MobileConnect Application The cloud-based application powers SMS alerts and mobile marketing messages. |
CRM
June 15, 2012
Alan Sultan |
Connecting Customer Acquisition with Mobile Engagement There's no reason to listen to your customer in mono -- there are comprehensive solutions that can manage acquisition, engagement, measurement, and retention without having to lock into a single ad network. |
AFP eWire
June 19, 2012 |
Websites, Email Newsletters Still Important to Smartphone-Wielding Young People Technology is changing rapidly, but there is good news for nonprofits and fundraisers trying to keep up. For one, websites and email are by no means obsolete, a recent survey of young people indicates. |
Pharmaceutical Executive
June 1, 2012
Mark Chataway |
Can Social Media Give Big Pharma Back its Reputation? The industry's ability to master the external environment depends on making the 140-character shorthand of the Twitter generation its own. |
CFO
June 15, 2012
Bonnie Evans |
Facebook Users, Meet Timeline The social network's new layout can help users increase customer engagement. |
CRM
June 6, 2012 |
StrongMail Automates Email and Mobile Cross-Channel Marketing with Message Studio 7.0 SMS and drag-and-drop targeting capabilities enable enterprise marketers to easily create effective campaigns that leverage rich social, behavioral and profile data. |
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