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CRM
June 28, 2013
Melissa Pippine |
Demystifying Social Media for Customer Experience Look to 'intelligent' tools to identify causes of discontent.   |
CRM
June 25, 2013
Maria Minsker |
Customer Experience Needs to 'Mature' Forrester urges firms to tailor their CX approach to connected customers. |
Financial Planning
July 1, 2013
Joel Bruckenstein |
Tech Review: New Digital Content Services Two new services allow advisors to deliver online content to clients and prospects via social networks. |
CRM
July 2013
Kelly Liyakasa |
Mobility Drives Multichannel Video Strategies The personal nature of the platform requires new customer engagement tactics. |
CRM
July 2013
David Myron |
(Ap)perception Becomes Reality More visibility means more brand recognition and more opportunities to grow your business. One company experienced 40 percent growth each month in the 18-to-34-year-old category by crafting video content intended for a younger audience. |
CRM
July 2013
Kelly Liyakasa |
'Citizen Commerce' Site Highlights Products with Meaning Curalate helps The Grommet succeed in social media promotions. |
CRM
July 2013
Eric Barkin |
Publishers Clearing House Clears Coregistration Concerns The company bolsters its customer base with eWay's multichannel acquisition solution. |
CRM
June 19, 2013
Kelly Liyakasa |
Marketers Sound Off on Digital Enterprise Issues Is traditional marketing fundamentally broken? |
CRM
June 7, 2013
Pawan Deshpande |
The Rise of the Curator in Marketing By curating content, not only do marketers satisfy their own need to publish, but they also provide a genuine value-added service to help their audience get through the noise. |
Fast Company
Jul/Aug 2013
Alison Overholt |
Smart Talk: Two CEOs On How To Scale The App Market Questions are answered by the CEO of Urban Airship about push notifications and the CEO of the Mailbox app. |
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