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CRM June 30, 2014 Maria Minsker |
Twenty-Four Percent of Consumers Are Digital Hypertaskers Though not the majority, hypertaskers are the fastest-growing consumer group. |
CRM July 2014 Sarah Sluis |
Are Consumers Willing to Share Private Data? Privacy seekers share demographic and behavior traits, according to IDC. |
CRM July 2014 Maria Minsker |
Disruptive Digital Technologies Shake Up the C-Suite As the roles of top executives evolve, new positions emerge to fill the gaps. |
CRM July 2014 Maria Minsker |
Gartner's Customer 360 Summit: Meeting Customers' Expectations Calls for 'Concierged' Experiences Companies must strive for deeper digital personalization. |
CRM July 2014 Sarah Sluis |
IBM Smarter Commerce Summit: IBM Attends to the Customer Experience Smarter Commerce Summit shows companies that moments matter. |
CRM July 2014 Maria Minsker |
Rue La La Re-engages Dormant Customers with BrightTag Tag management vendor's data matching capability delivers a 10 percent conversion boost for the flash sale site. |
Fast Company Jul/Aug 2014 Jason Feifer |
Death To Corporate Selfies! Why Clueless Companies Can't Resist Internet Memes Wheat Thins asked visitors in Times Square to engage in a social media campaign involving Kelly Osbourne. Few accepted. |
CIO June 24, 2014 Lauren Brousell |
5 Things CIOs Need to Know About Pinterest The social bulletin board can produce consumer buzz and website traffic, but needs better analytics for businesses. |
CRM June 6, 2014 |
Elastic Grid Launches Marketing Platform Elastic Grid's marketing automation platform lets marketers and their partners launch campaigns in three minutes or less. |
Fast Company David Zax |
How Facebook's Chief Creative Officer Makes Ad Campaigns Go Viral How is advertising on Facebook different from advertising elsewhere -- so much so that a chief creative officer and a large team is needed to shape it? |
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