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CRM
August 2010
Joshua Weinberger |
Rising Stars: The Social Mailman With the purchase of CoTweet, email marketing specialist ExactTarget is ready to deliver results.   |
CRM
August 2010
Joshua Weinberger |
Rising Stars: The Easy Listener A standout in the vast arc of social listening, Radian6 allows users to take a first step toward engagement. |
Information Today
August 9, 2010
Woody Evans |
Facebook Questions & Ask.com: Cashing in on Mass Ignorance Indicators point toward a substantive change in the tone of the web, along the lines of the paradigm shift from directories to search engines. Two recent developments typify this change at Facebook Questions and Ask.com. |
Information Today
August 9, 2010 |
Access Innovations, Inc. Launches "TaxoDiary" Blog Access Innovations, Inc. has launched TaxoDiary, a blog that covers news and information about indexing, ontologies, taxonomies, controlled vocabularies, metatagging, and related subjects. |
CRM
August 7, 2010
Lauren McKay |
The 5 Ms of Social Insight Everything regarding a company's use of social interactions with customers should start with the five M's. |
CRM
August 2, 2010
Alex Dayon |
From Deflecting Customers to Embracing Them Six ways that the new Internet - a mobile, social, and real-time Internet - is changing the playing field for CRM and putting customers back in control. |
CRM
August 7, 2010
Lauren McKay |
The 6 Hidden Dangers of Social Media The top six potholes companies need to avoid in social. |
CRM
August 2010
Joshua Weinberger |
The 2010 CRM Market Awards -- Hall of Fame: Paul Greenberg The Social Godfather: The role of president and founder of consultancy The 56 Group LLC may be his day job, but Paul Greenberg is also author of industry bible, a prolific writer - and connected to everyone. |
The Motley Fool
August 5, 2010
Carl Bagh |
Small Buy, Big Plans: Google Buys Slide Google recognizes the emerging threat from Facebook. |
InternetNews
August 5, 2010 |
LinkedIn Snaps Up SaaS Player mSpoke LinkedIn, the leading social network for professionals, has shelled out to acquire mSpoke, a firm specializing in a cloud-based recommendation engine to help surface more relevant content. |
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