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CRM
August 31, 2010
Lauren McKay |
3 Reasons High-Tech and Communications Need Social Media for Survival Here's why Joe Hughes, managing director of the customer service and support business with Accenture, believes the high-tech and communications verticals need a reboot in customer service strategies.   |
CRM
August 29, 2010
Scott Brave |
The Social Work of Social CRM Collective intelligence can find a needle in a haystack. |
Searcher
September 2010
David Mattison |
The Twittering of the Search World In this article, I look at some of the ways in which the three biggest search engines, along with Twitter Search and several other third-party vendors, attempt to fine-tune the ceaseless cacophony of Twittering tweeps to extract useful information for your queries. |
InternetNews
August 31, 2010 |
Digg Dinged for Site Redesign Users express outrage at Digg's site redesign. |
CRM
August 19, 2010
Juan Martinez |
Bazaarvoice Bridges the Gap Between Brand Sites and Social Networks SocialConnect Suite offers many features geared toward bridging the social Web with brand Web sites. |
CIO
August 31, 2010
Gary Beach |
Twitter-Skeptical CIOs, Come Back! CIO publisher emeritus once ditched Twitter. But after several CIOs touted social media tools like the micro-blogging site as the most game-changing technology, he decided to give it another chance. |
Home Theater
August 31, 2010
Mark Fleischmann |
Dish Content Goes Online DishOnline.com will offer access to paying subscribers. |
InternetNews
August 31, 2010 |
Google Snaps Up SocialDeck Search giant continues to vacuum up companies dabbling in the social arena as it is seen moving toward the launch of its own social network, dubbed Google Me. |
Bank Technology News
September 2010
John Adams |
The New Face of New American Mortgage New American Mortgage believes using Facebook and Twitter in much the same way as consumers is the doorway to relationship building, branding and image marketing. |
InternetNews
August 30, 2010 |
Older Americans Flock to Social Networking New report from Pew Internet Project finds that older Americans are gravitating to social sites like Facebook and LinkedIn at a staggering rate, much faster than the young. |
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